Customer Ratings & Reviews

The delivery and installation of my microwave and the haul away of my old microwave was a pleasure. The entire process was easy, The delivery techs were professional and courteous.

Great job getting the old appliances out. So glad this service is offered. Clean and efficient.

The installers were very friendly and helpful. Very capable and willing to help you with the extraction of your old washer.

The delivery crew from Best Buy truly exceeded my expectations in every way possible. From their initial phone call, where they courteously informed me of their imminent arrival, to the moment they left my home, their professionalism and dedication to customer satisfaction were evident. Upon arrival, the team of four individuals wasted no time in getting to work. The lead member meticulously measured the space to ensure that the new refrigerator would fit perfectly, taking into account the unique challenges posed by my older home. Despite the need to dismantle my old refrigerator to maneuver it through narrow doorways, the crew handled the task with ease and efficiency, displaying a level of expertise that was truly impressive. Throughout the installation process, the crew demonstrated a thorough understanding of the refrigerator's features and functionality. They patiently explained each aspect to me, ensuring that I felt comfortable and confident with my new appliance before they left. Their commitment to providing exceptional customer service was evident in every interaction. What truly stood out to me was the crew's attention to cleanliness and detail. Not only did they install the refrigerator flawlessly, but they also took the time to clean up any mess that was made during the process, leaving my home spotless. Overall, my experience with the Best Buy delivery crew was exceptional. Their professionalism, expertise, and dedication to customer satisfaction made the entire process seamless and stress-free. I would highly recommend Best Buy to anyone in need of a new appliance, knowing that they will receive the same outstanding service that I did.

Colton did a great job describing the advantages of getting a warranty that will cover unforseen issues with the washer and dryer we purchased. I feel confident with Best Buy, and look forward to more seamless experiences in the future. Thank you Colton!

The young man who installed the dishwasher and took the old one was very professional and helpful. He is a real asset to the company.

Ángel and his partner were very professional. They explain everything about the refrigerator.

Team gave me lots of time before arrival to empty out my old frig. They are always very careful not damaging the environment when moving such heavy objects. Best Buy has great teams.

The delivery of the new refrigerator and remove of the old one took less than 30 minutes. The men were careful not to damage woodwork, doors etc

amazing delivery crew- they took out my old refrigerator with ease- down an entire flight of stairs with no problems

what do you want me to say? They hauled the old dishwasher away respectfully and with care lol, thanks for the great service?! Lol

Clean lines. Really like the ice bins in the freezer. Avoids the problems normally associated with in-door ice makers. So much more room for meats and cheeses in wide storage drawer.

The two men who delivered and installed our wall oven also did a wonderful job hauling away our old oven. They were respectful with regards to our home and took great care that no damage was done.

The haul away was easy. It's nice that we don't have to worry about getting rid of them.

Very hassle free service from these guys. Just got a call, twice, once to let me know when they were coming and the 2nd one 10mins before arrival so I wouldn’t feel caught offguard.

Difficult to review Haul-Away. They unhooked and took away the appliance. Paid $49.99 for this. Ok.

I recently utilized Best Buy's hallway service for appliance delivery, and I must say that it made the entire process incredibly convenient and hassle-free. From start to finish, I was impressed with the professionalism and efficiency of the service. The delivery personnel were punctual and arrived within the designated time window. They were courteous and respectful, taking the time to greet me and confirm the delivery details. The hallway service proved to be a game-changer, especially in situations where navigating narrow hallways or stairs can pose a challenge. The delivery team carefully maneuvered the appliance through the hallway with utmost care and precision. They showed great skill in navigating tight spaces, ensuring that neither the appliance nor any surrounding furniture or walls were damaged. Their expertise and experience were evident throughout the process, providing me with peace of mind. The convenience of the hallway service cannot be overstated. It eliminated the need for me to rearrange or remove furniture to accommodate the appliance. Instead, the delivery personnel handled the logistics, making the entire process seamless. This saved me valuable time and effort, allowing me to focus on other tasks associated with setting up the appliance. Additionally, the delivery team offered assistance with placing the appliance in the desired location within the hallway. They were receptive to my preferences and ensured that the appliance was positioned securely and conveniently. Their attention to detail and willingness to accommodate my needs were greatly appreciated. Throughout the delivery, the personnel maintained professionalism and respect for my home. They took care to protect the flooring and surrounding areas, using blankets or other protective materials as necessary. They also made sure to clean up any packaging materials or debris, leaving the hallway tidy and free of clutter. Best Buy's hallway service for appliance delivery streamlined the entire process, allowing me to enjoy my new appliance without any of the usual logistical headaches. The convenience, efficiency, and professionalism of the service exceeded my expectations. I was thoroughly impressed with the level of care and attention provided by the delivery personnel. It is important to note that the availability of the hallway service may vary depending on the specific circumstances and the type of appliance being delivered. It is advisable to inquire about the service's availability and any additional requirements during the purchase process to ensure a seamless delivery experience. In conclusion, I highly recommend Best Buy's hallway service for appliance delivery. The convenience and efficiency of this service, combined with the professionalism and skill of the delivery personnel, make it an excellent choice for those seeking a stress-free and convenient delivery experience. If you're looking for a hassle-free way to have appliances delivered to your hallway, Best Buy's service is the way to go.

The haul-away service was great! They removed my old washer quickly and without any mess. Super convenient and hassle-free experience.

Very easy process. Professionally done. Salesman extrememly knowledgeable and helpful.

The Best Buy delivery men hauled away my old refrigerator easily and efficiently when they installed my new one. I was very happy with the process.