Customer Ratings & Reviews

REFRIGERATOR IS VERY NICE AND ADAPTABLE. I WASN'T AWAWARE THAT IT IS SMEWHAT SMALLER THAN I ENVISIONED, BUT IT DOES THE JOB, IT'S A WHIRLPOOL BRAND, WHICH I HAVE ALWAYS LIKED, AND I HEARD FROM THEM VERY SOON AFTER PIRCHASE, IF I HAD ANY CMPLAINTS, I AM SATISTISVIED WITH MY PURCHASE.

Haul-away of my old washer/dryer laundry center was great! The delivery people had to take the unit down a fairly steep staircase and did it without any issues. Very grateful for their care while accomplishing the task.

Your employee was very polite and courteous. He came in and was able to unhook the old washer and was able to maneuver it through the laundry room door and out through the garage without any difficulty. He completed installation of the new washer in short time and even showed us how to use the washer before leaving with ease and knowledge. He did a great job.

Great oven. Does not come with clear instructions or images of all the accessories. Had to google it to figure it all out. Best Buy does not answer phone. Extremely poor communication. Great over. Just wish I had purchased somewhere else.

The delivery team of 2 men arrived earlier than expected. They called about 10 minutes before arriving. They worked well together uncrated, put the shelves in place, disconnected the old refrigerator freezer, removed it from the house, brought in the LG, connected the water line, attached the door handles, set the LG in place, leveled it. The whole process took about 45 minutes, including cleanup.

Haul-away went very well. During delivery of my new fridge, the delivery crew had to remove my front door. After delivery and haul away, they put my door back on. Delivery and haul away went smoothly.

Awesome product, excellent service and I’m happy with my purchase. Highly recommend to everyone Best Buy is the best ever for electronics and appliances needs. Customer service is high quality

We recently purchased the new LG washer and dryer and LOVE it! My favorite feature is the ability to fill the washer reserve with detergent and softener and not worry about how much to add. It notifies me when needing refilling. The drum is HUGE and since there is no longer an agitator, it's easy on my clothes. I love all the different settings too!

It was so nice to have our new washer delivered and our old one hauled away. Both delivery men were very polite and considerate with our property and the new washer not being damanged in any way! Both the delivery and haul away was quick but done professionally.

Our refrigerator was taken away by the guys who delivered our new refrigerator without a problem. The guys were polite, professional, and careful to not bump our walls.

The best delivery and install team for a big box store. Micki, you buy overpriced hook up gear, which is the worst thing about the delivery, but they’re way better than Home Depot. It would be nice if they give you a little more heads up other than day of, but at least their service is way better than Home Depot.

The pickup went smoothly and stressed free. The delivery guys were careful not to cause any damage to the surrounding area. They checked the that the unit was in good condition before taking it. They made sure to ask permission before touching or moving anything. I was very impressed by their handling procedures.

The team that hauled the appliances away were efficient, polite, and quick. I asked if they would wait to install the new appliances until I swept and washed the floor once the old units were removed. They were very accommodating.

Removed appliance and hauled away so it was no work for me at all. Recommend this service.

The 2 gentleman who delivered my washer and dryer and took away my old machines couldn't have been more friendly and a real pleasure to deal with. These 2 went above and beyond when it came to the handling of my new machines. They were very professional and really easy on getting them into the house. Everyone should have the same experience I had with their deliveries.

Great job with delivery & haul away! They were so quick & efficient. Shiwed us little things to pay attention to once we start using the frig. Just a job well done all the way around. William & (??) were the delivery guys.

Workers were efficient and on time. Special thanks to them for allowing us the opportunity to clean the floor where the old, non-functioning dryer was and for fitting the new dryer into a tight space.

Delivery was on time .. I was notified of expected delivery time and driver kept in touch until they delivered, earlier than expected. Very professional and knowledgeable in their handling of delivery and installation.

We have experienced using the LG Counter-Depth refrigerator for a month now with no concerns with the design or operation of this appliance. It is without reservation that we can highly recommend this product to anyone.

The deliver and haul away process was seamless and efficient. I was able to get a real time ETA. Once they arrived, as scheduled, they carted my old fridge away.. after bringing in and hooking up my new refridgerator. They did a great job.