Customer Ratings & Reviews

The deliver and haul away process was seamless and efficient. I was able to get a real time ETA. Once they arrived, as scheduled, they carted my old fridge away.. after bringing in and hooking up my new refridgerator. They did a great job.

Our experience was unique, we bought a Whirlpool stove and we live on the third floor without an elevator. The people who delivered and connected the range ( Angel / Ernesto ) were, or are, highly trained, they answered all our questions, gave us recommendations, all with a high level of customer service. I hope it's them again next time (Angel/Ernesto). I recommend them and I hope people give them the credit they deserve for their high quality of delivery and dedication.

Good overall service. Reps to impaitent to let water drain from supply hose and insisted I needed to get a plumber in to repair the cut-off valve. After discussing this with plumber, it just required more time to let the line drain. Delivery crew had to come back to install refrigerator.

the best service ever by 2 gentleman that went on there time to show me how to work it and also instruction on my ice maker and the water dispenser nice no excellent customer service. thank you.

Had two really great guys help me with all this. I really appreciate the work Fabrizzio and Jose did for me. Excellent and so considerate about taking care of my house while they hauled the old fridge out.

We had the hallway service done as part of our Replacements of our refrigerator and stove. The installers were very quick and efficient, were obviously experienced and friendly, and were able to remove both appliances quickly and with no damage to any of our walls or floors.

Very professionals the guys who hauled away my old refrigerator, they had to remove my front door so it could fit thru. I recommend Best Buy deliverers.

The two gentlemen that removed my old range were very nice guys! They were very careful not to damage the walls in the house or any trim! If I had to remove my old range, it would still be here...The service that Best Buy provides on the removal of old appliances is well worth the minor cost, not only in the amount of work it takes, but in the backache they prevent!

The gentlemen that delivered and hauled off my new and old washing machine were great. They were professional, courteous, timely, and communicative. I highly recommend this service.

hauled away my old dryer no fuss! on time no issues

At the last minute my son wanted to purchase my chest freezer and the Geeks were more then helpful to move it to the other wall of my garage and taken off of the Haul away bill. Set up the Upright freezer perfectly and in 4 hours I was able to add all my frozen food from my coolers just like they said. It is everything I needed and wanted.

The delivery people hauled away the old freezer and showed me how to use the new freezer. They had me turn the new freezer off and on and reset it and lock it, so that I would know how to do it. They were very professional

Delivery of my Dryer went very smoothly. The deliver and set-up team were on time. They were very neat removing my old dryer and setting up my new dryer and showing me how the dryer worked.

The two young men did a phenomenal job removing our rather large refrigerator and installing the new one. Mindful of our property and cleaning up. Friendly. The cost could be lower

I recently purchased a new dryer from Best Buy, and the entire experience—from delivery to installation to haul-away—was excellent. The delivery team arrived right on time and kept me updated throughout the day. They were professional, friendly, and extremely efficient.

I am very happy with the Bosch French Door style. The external ice and water dispenser is fantastic and easy to use. The freezer drawer is surprisingly large. I like the sleek look and am so happy to not have handles taking up extra space. I strongly recommend this refrigerator.

The staff are highly professional, very polite, and respectful. They answered all questions and were extremely helpful. I have purchased all my appliances from Best Buy and have had nothing but top-notch service.

The men did a great job when they delivered my stove. They were quick & they made it seem so easy the way took out the old stove & bought the new one in. They also turned on the oven & the top burners to make sure everything worked. They asked me if I had any questions too. Great customer service!

I purchased a dishwasher so I needed my old one to be hauled away. It was removed from the kitchen and down a set of stairs. The gentleman who removed to old dishwasher was very careful not to scrape any walls or allow anything dirty of foreign to to escape. I highly recommend that you allow the removal of of your old appliances.

Excellent service! Thank you to the delivery team for bringing my washer and dryer. They were professional, friendly, and very careful. Everything went smoothly and I truly appreciate their great service.