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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 8498 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 8,498 reviews
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and efficient. They wasted no time taking away the old and delivering right where we wanted it to go. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv my Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the associates were polite, professional & friendly; seemed very knowledgeable & completed the installation within a small window...great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away was a breeze

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that were contracted to deliver our fridge and take away the old one was great! Fast Friendly and hard working guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad that hauled my old refrigerator away was really great. The head lady knew exactly what she was doing and hauling away a big refrigerator didnt faze her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't have to worry about lugging our fridge out to the curb or how long it would sit out front of our house. In my opinion it was well worth the minimal fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were excellent - they were courteous & efficient. They gave me pointers to change the right hinge to left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Susan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men arrived early and were efficient, professional and careful. I appreciate the service that they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall, Install and haul away!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service that they offer when the new appliance does not come with installation and haul away of the existing appliance. I highly recommend using Best Buys for installation services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it—best purchase I’ve ever made! The excellent credit terms made it so easy to get, with no interest for 24 months. It has exceeded my expectations in every way. I highly recommend it and give it a solid 10 out of 10 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Efficient Delivery and Haul-Away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient delivery and haul away. We were told by the delivery guy that our old one would be repaired and then delivered to someone who needed a fridge but could not afford to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were extremely efficient at the removal of the old and installation of the new refrigerators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and very professional. They took it out without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service to get the new stove installed correctly in a somewhat complicated tight space and hauling off the old stove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New machine working well, but The new machine doesn’t have heating element so you have to leave door open a little to have it dry after cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Takeaway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived On time and were very swift with the removal of my Ancient/Heavy TV. Very much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Delivery - Samsung Wahing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of my washing machine was on time. They keep you updated of the ETA. Delivery guys are friendly and knows the product. Gives good info about the product and how to make is last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very respectful delivery people They hauled away the old refrigerator didn't hit nothing they where very good at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and removal of gas cooktop and wall o

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys protected my floors and walls while removing my old cooktop and wall oven. They were courteous and explained what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Haul Away and Instillation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and courteous. They hauled away the product I was returning and installed the new washing machine without any issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very positive experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine installation and haul away contractors sent by Best Buy were polite, professional, and thorough.

    I would recommend this to a friend
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