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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 8653 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 8,653 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates brought in the new refrigerator, and took away the OLD refrigerator. The exchange was well organized, timely, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came in to remove my old Appliance were amazing! They were on time, kind, and courteous did not make a mess and cleaned up after themselves! Well done! Please let them know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haulers were courteous and professional. They moved the refrigerator carefully to avoid damage to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Haul-Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to remove our old refrigerator and install the new one were awesome! Both partnered like a well oiled machine and new exactly what they were doing. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Efficient Hallway Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently utilized Best Buy's hallway service for appliance delivery, and I must say that it made the entire process incredibly convenient and hassle-free. From start to finish, I was impressed with the professionalism and efficiency of the service. The delivery personnel were punctual and arrived within the designated time window. They were courteous and respectful, taking the time to greet me and confirm the delivery details. The hallway service proved to be a game-changer, especially in situations where navigating narrow hallways or stairs can pose a challenge. The delivery team carefully maneuvered the appliance through the hallway with utmost care and precision. They showed great skill in navigating tight spaces, ensuring that neither the appliance nor any surrounding furniture or walls were damaged. Their expertise and experience were evident throughout the process, providing me with peace of mind. The convenience of the hallway service cannot be overstated. It eliminated the need for me to rearrange or remove furniture to accommodate the appliance. Instead, the delivery personnel handled the logistics, making the entire process seamless. This saved me valuable time and effort, allowing me to focus on other tasks associated with setting up the appliance. Additionally, the delivery team offered assistance with placing the appliance in the desired location within the hallway. They were receptive to my preferences and ensured that the appliance was positioned securely and conveniently. Their attention to detail and willingness to accommodate my needs were greatly appreciated. Throughout the delivery, the personnel maintained professionalism and respect for my home. They took care to protect the flooring and surrounding areas, using blankets or other protective materials as necessary. They also made sure to clean up any packaging materials or debris, leaving the hallway tidy and free of clutter. Best Buy's hallway service for appliance delivery streamlined the entire process, allowing me to enjoy my new appliance without any of the usual logistical headaches. The convenience, efficiency, and professionalism of the service exceeded my expectations. I was thoroughly impressed with the level of care and attention provided by the delivery personnel. It is important to note that the availability of the hallway service may vary depending on the specific circumstances and the type of appliance being delivered. It is advisable to inquire about the service's availability and any additional requirements during the purchase process to ensure a seamless delivery experience. In conclusion, I highly recommend Best Buy's hallway service for appliance delivery. The convenience and efficiency of this service, combined with the professionalism and skill of the delivery personnel, make it an excellent choice for those seeking a stress-free and convenient delivery experience. If you're looking for a hassle-free way to have appliances delivered to your hallway, Best Buy's service is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Speed Queen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that swapped my washer were great. Knowledgeable in the machine, quick in moving the old one out and replacing with new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job,very friendly and were careful when carring the new and old over out of my house. Highly recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In with the new out with the old!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew from Best Buy did a great job. Came when they said they would be here. Very fast and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE washer is good and works well so far. It does not make alot of noise as compared to the previous LG washer i had. Wish it came with a stand rather than having to purchase it separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul-Away Went Smoothly And Was Timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who has ever tried to move a refrigerator would want to consider this service! The haul-away of my old refrigerator went as planned. They removed it when delivering my new one. The gentleman was super nice and took great care in protecting my new appliance from any damage during installation. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and helpful. Very good service. The service men were polite and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul-Away done right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew disconnected our old washer easily and took it down a flight of stairs without causing any issues. They were courteous and answered the couple questions I had easily. Great job. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery /. removal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were very careful in removing the old unit. They even cleaned up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! The oven was installed on time and the old one removed perfectly. The contract installer was excellent. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauling away my old frigerator was like magic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator in and before I knew it they had my old one in their truck and off my mind. So much easier than putting it on my driveway and paying garbage service to haul it away at their convenience. Thank you so much for excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love it small and practical but big enough im a single person and its wayyy more than enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated advice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done with care and respect to property. Very helpful with advice on the proper size of refrigerator to purchase in order to fit through narrow staircase to second floor. A +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrique & Albert were awesome! Did everything perfectly. They made my wife extremely happy with the entire process & that's not easy to do. Happy wife Happy life!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel were efficient and personable making the process easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that picked up the refrigerator today was not only on time about early, which was fine. They called ahead of time so not a problem. Service was quick and easy and I highly recommend the company that provided the service.

    I would recommend this to a friend
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