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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9346 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 9,346 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy haul away.very friendly and professional would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best two workers from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the last minute my son wanted to purchase my chest freezer and the Geeks were more then helpful to move it to the other wall of my garage and taken off of the Haul away bill. Set up the Upright freezer perfectly and in 4 hours I was able to add all my frozen food from my coolers just like they said. It is everything I needed and wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good haul

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauling awayvis well worth the cost. No hassle and no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a little confusion at first about scheduling haul away at a separate time from install but the customer service agent resolved so everything happened in the same appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Deleivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was punctual, arriving exactly within the scheduled time window. They were professional and courteous, taking the time to introduce themselves and explain the process before getting started. They handled the washer with care, ensuring there was no damage to the appliance or my home during the setup. What really stood out was their attention to detail. They made sure everything was properly connected, leveled, and functioning perfectly before leaving. They even gave me a quick walkthrough of the washer’s features and answered my questions with patience and expertise. On top of that, they left the area spotless—no packaging or debris left behind. This level of service exceeded my expectations and made the entire process stress-free. Kudos to BestBuy for having such a dedicated and efficient delivery team. Five stars for outstanding service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 delivery/haul away men were very professional. They left no trssh, and did all the heavy lifting. It was certainly easier than doing ot myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, professional, and hassle-free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even realize my old range was gone until it was already in the truck bringing my new one. The whole process was smooth, clean, and completely professional. No issues at all — everything handled efficiently and with care. I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that removed my old range were very nice guys! They were very careful not to damage the walls in the house or any trim! If I had to remove my old range, it would still be here...The service that Best Buy provides on the removal of old appliances is well worth the minor cost, not only in the amount of work it takes, but in the backache they prevent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery guys.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 delivery men handled the delivery, set-up and removal of the old washer with top notch professionalism. Very happy with the service they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re hauling away. Service is excellent. I would’ve have done it the hard way when they offered their service I couldn’t refuse thank you Best Buy. Could’ve done it without you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away/Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy's got in and out quickly and professionally. They made it look easy and I didn't have to buy pizza a beer for my friends and take all day to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Haul-away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a dishwasher so I needed my old one to be hauled away. It was removed from the kitchen and down a set of stairs. The gentleman who removed to old dishwasher was very careful not to scrape any walls or allow anything dirty of foreign to to escape. I highly recommend that you allow the removal of of your old appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 small Filipinos out perform any 2 Polynesians.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two small local guys installing a 350 appliance, I had my doubts. These guys were outstanding, careful, clean so many positives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Haul-Away Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job by JB and crew. Hauled away a large refrigerator from upstairs, going down a fairly narrow stairway and a narrow alleyway. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pam P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were so professional and nice. They hauled away the old refrigerator and installed the new one quickly. My kitchen is small and has very narrow doorways and they did not even touch a wall or a counter moving the refrigerators. Very impressive. They cleaned up after themselves and left my kitchen the eay they found it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sales and service as usual purchased many times from you and always satisfied recommend you to friends and family delivery and haul away services top notch thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that the delivery also included removal of the old appliance. The men were courteous and friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the individuals who delivered my new refrigerator and hauled away my old one did so efficiently and were very organized in how they performed their task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two nice gentlemen came and hauled away our old dishwasher that I was able to remove and set in our garage. They were even nice enough to take the packing material that encased the new dishwasher. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price - great work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy contract delivery and pick up guys were great. They made sure there was no damage to our floors or walls, using straps to carry the old fridge out and new fridge in.

    I would recommend this to a friend