Customer Ratings & Reviews

One guy was nice and the other had a slite attitude with my mom when she noticed a unmarked pick up truck tring to hual away my old washer and dryer, Had a fast change of mind on taking the washer and dryer after being told we would be contacting the store about this.

The service technician carefully unpacked my new Whirlpool Microwave, removed the old one from above the cook-top, and installed the new one. Then he packed the old one in the empty box and hauled it away. Perfectly done in less than fifteen minutes.

Thank you to the best delivery guys I’ve ever experienced they were truly amazing and how they perform their job thank you thank you thank you

The guys were great kind and respected my property.

My washer works good love it thank you the man that bought it here set it all up and even had water in it to clean it out

The guys were fine, but they showed up and could not take the microwave down to haul it away. I had to get my drill and take it down myself, which took all of 2 minutes, but they would not do this. Once I completed taking it down, I carried it outside and handed it to them. I should not have ordered this service, as I could have taken this to the landfill myself for free. I only ordered the service because I was traveling and didn't think that I would be home to take it away myself. Waste of money and should have been more clear that we had to take it down and they would just pick it up for $50, which is not good.

Delivery men were very careful and professional with both installing our new washer, and also hauling away the old unit.

The 2 guys were awesome. We put coverings over the hardwoods but it was not necessary because they used lift straps instead of appliance carts. No damage and a great attitude.

Easy haul away.very friendly and professional would use again

The two delivery techs were friendly, kept us informed of projected delivery time (and were ON time!) they were very careful of our property, both taking out the old and bringing in the new, they packed out all of the packing materials.

Hauling awayvis well worth the cost. No hassle and no damage.

It was great. The guys came in started right away and got the job done. They cleaned up the area and took all the trash with them. Great job.

I was very impressed with the service, the people who delivered the item were very knowledgeable and professional...

I always use the delivery and installation service. Im very capable of installing most of the product i purchased, but why bother. When this guys do it for me and clean after themselves.

I love the fridge, but the icemaker literally only fills four glasses total. There are seven in our family and it can’t keep up with the demand. There is a storage place in the freezer for ice but the cubes freeze together so it isn’t too useful.

Great service. Just know that for best buy membership or expensive purchases its not free and a charge. You would think it would be covered. Overall it was good and quick service.

They hauled away the unit that didn't fit in the area it was supposed to go to for the hood, and they took oven with no damage to my floors or walls

I have not given five stars because the unit’s sides became and still are very very hot… other than the unit so far has operated well with the caveat that I have only had it since oct 7 th 2025

Great service from the Geek Squad team. They were efficient and careful with the installation and removal.

The delivery crew was professional and very knowledgeable. They took care of our haul-away in record time.