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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9346 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 9,346 reviews
  • Rated 5 out of 5 stars

    Excellent Delivery/Install Team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, installation, and removal of old dishwasher went smoothly and the team did an outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Just know that for best buy membership or expensive purchases its not free and a charge. You would think it would be covered. Overall it was good and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator and freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much again. I brought a refrigerator and freezer for a very good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, installation & instructions were all top notch. The wifi on it allows me to preload & start from my phone, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did take it away.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did take it away. Which was really handy because that is what we had agreed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, no hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the delivery and installation service. Im very capable of installing most of the product i purchased, but why bother. When this guys do it for me and clean after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery/removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who delivered our dryet also removed our old one. Very courteous and able to deliver and remove dryers with care. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the refrigerator and its design. The door for the water is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and fast! Appreciate the care that the delivery guys take when installing refrigerator. Professional and strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauling away old freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with hauling the old freezer. It was ready to be hauled away by your very efficient workers. Easy exit from the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase of a much needed new refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so very helpful and efficient with my purchase of a new Samsung refrigerator!!! It is perfect for my needs. I appreciate you help, patience, and expertise in finalizing every detail. Thank you, thank you! Mrs. Hodgson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great prices and products. I recommend them for purchasing. If it’s not right they will make it right. I bought a stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy they came got it in now I can wash whenever I wish and whatever I wish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install and haulaway was great. Only problem is the estimated time was way off. But I did like how you can track how far they are from you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Haul Away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the process to be easy and efficient. The associates who visited my home were pleasant and knowledgeable and worked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Oven Range removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who delivered my new LG ThinQ did a good job in hauling away my old Range. No issues whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on point, kind, sensitive and delivered a delightful experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not given five stars because the unit’s sides became and still are very very hot… other than the unit so far has operated well with the caveat that I have only had it since oct 7 th 2025

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dissappointing - not because of the guys.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fine, but they showed up and could not take the microwave down to haul it away. I had to get my drill and take it down myself, which took all of 2 minutes, but they would not do this. Once I completed taking it down, I carried it outside and handed it to them. I should not have ordered this service, as I could have taken this to the landfill myself for free. I only ordered the service because I was traveling and didn't think that I would be home to take it away myself. Waste of money and should have been more clear that we had to take it down and they would just pick it up for $50, which is not good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient, friendly, and respectful. They were neat, making sure not to make a mess or leave tracks.

    I would recommend this to a friend