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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9346 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 9,346 reviews
  • Rated 5 out of 5 stars

    Nice service and convenient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service no issues. Recommend if you’re unable to remove clients on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a rural area far away from any dump. We also had no way to haul it away ourselves, and perhaps the machine was recycled, so that there was less waste left in this world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side fridge delivery and removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, installation and removal of old fridge was seamless professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Haul-Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician carefully unpacked my new Whirlpool Microwave, removed the old one from above the cook-top, and installed the new one. Then he packed the old one in the empty box and hauled it away. Perfectly done in less than fifteen minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Haul Away!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From sales to delivery to installation and haul away, A+++++ KC is the best installer on the planet!! Period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional. He did a great job installing and taking old dishwasher unit out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were amazing, helped so much. They took care of the old dusting and secured it better than before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently took advantage of Best Buy’s Appliance Haul-Away service, and I have to say, it made my life so much easier. Here’s why this service is a real game-changer: • Convenience: Getting rid of old appliances can be a headache. Best Buy’s Haul-Away service takes care of it all. They pick up your old appliances, so you don’t have to worry about disposal. • Environmentally Friendly: It’s not just about convenience; it’s also about being eco-conscious. Best Buy ensures that your old appliances are disposed of in an environmentally responsible manner. • Time-Saver: No need to wrestle with heavy appliances or figure out how to transport them. The Haul-Away service saves you time and effort. • Expert Handling: The Best Buy team knows how to handle appliances safely. You can trust them to do the job right. • Value for Money: Considering the convenience and peace of mind it offers, the Appliance Haul-Away service is a worthwhile investment. In summary, Best Buy’s Appliance Haul-Away service is a real lifesaver when it comes to dealing with old appliances. It’s convenient, environmentally friendly, and a smart choice for anyone upgrading their home appliances. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge haul away and install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very knowledgeable and helpful with dimension help with the refrigerators we had an issue with it not fitting my half an inch but they helped fix it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away service is an excellent option when purchasing an appliance. The personnel was professional. Very easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauling away or refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who hauled away are old refrigerator knew exactly what they were doing. They measured and made sure they could get through doorways and outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    take old appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with haul away. was able to remove and take that back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One guy was nice and the other had a slite attitude with my mom when she noticed a unmarked pick up truck tring to hual away my old washer and dryer, Had a fast change of mind on taking the washer and dryer after being told we would be contacting the store about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery techs were friendly, kept us informed of projected delivery time (and were ON time!) they were very careful of our property, both taking out the old and bringing in the new, they packed out all of the packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job with Haul Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job cleaning up and taking away the box and appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time for a change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have anyone to give stuff to or a way to get rid of stuff yourself, you have gotta do it this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery gentleman were very nice, efficient and did haul away and set up in no time. They arrived exactly when they said they would. Absolutely Love the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice that they took away my old dishwasher, so I did not have to worry about carrying it down my stairs or where I would dispose of it at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul-Away Went Smoothly And Was Timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who has ever tried to move a refrigerator would want to consider this service! The haul-away of my old refrigerator went as planned. They removed it when delivering my new one. The gentleman was super nice and took great care in protecting my new appliance from any damage during installation. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean removal of dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came didn't get my floors dirty and were respectful of the space.

    I would recommend this to a friend