Customer Ratings & Reviews

Excellent handling of old appliance. Paid very close attention to doorways and got it out of the house without messing anything up.

Best buy is really a best store to buy your electronics from... staff is friendly and ready to help.. returned thing without even asking like all other stores...

The guys are very skillful and cautious aside from being very polite . Excellent experience.

The corpse was hauled away quick and easy. No mess. No damage.

Glad we purchased haul away service with our washing machine. Did not have a place to store old one. Installation took less than 30 minutes.

The delivery men took away our old refrigerator with no problem. They had already removed our door when they delivered our new appliance. They then put the door back.

This is a good option to have when ur old appliances are junk and u don't wanna take them and make the garbage man's job tough.

Efficient, fast service. Way better than trying to toss it in the back of the car.

The men who delivered the fridge did a superb job.. They should be hired to do the job instead of the original delivery crew Great job gentlemen

Best Buy professionals did an excellent job hauling away the old fridge. They were very friendly and had good customer service.

The installers were very professional and efficient in removing our old dryer from the basement. Clear path straight up and out - no bangs, scrapes, or damage.

Quick and painless. Good communication and showed up on time

Haul away went well they were careful & professional Installation poor!

Best Buy made it easy to replace our broken washer. They hauled away the old broken machine and put everything in it's place. Wonderful service

NICE SERVICE ON HAUL AWAY OLD APPLIANCE, SAVE ME A HEADACHE OF GETTING RID OF THE OLE ONE.

They got to our house earlier so I was not ready. They waited for me to take everything out of our old refrigerator. Hauled our old refrigerator out. Great job you guys.

The delivery men were great. Communicated well. Excellent install and haulaway of old fridge. Explained features in an understandable manner.

The new fridge is fine ..but the delivery/removal service was horrible they wouldnt take the old fridge they wanted it to be cleaned..only reason i bought new is because it was old and needed replaced ..my wife took off 2 times to be there..ive bought almost all my large appliances from best buy ..but this will be the last one..also first crew had a bad attitude if they worked for me that would be there last day working

Paying for the old fridge to be taken out and away was so worth the extra money! It took only a few minutes and they had the old one out and in the truck and the new one in.

They good job on times delivery before they coming they call and text me