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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9719 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 9,719 reviews
  • Rated 5 out of 5 stars

    Great service experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away team were very professional and courteous during for our service experience. I was impressed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to leave a review, but I have not received my purchase yet. I purchased it on Thanksgiving weekend. Was told I'd receive it on January 13. Some time after that, I received message stating the date has been changed to January 30th. So I am unable to leave a review other that I'm not happy about how long this is taking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away appliance program is really appreciated. It is difficult getting rid of non-functioning appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Team!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of Tom and Colt were prepared, informative and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have them haul anything away but it was nice to know that we could have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional. They were able to unload the old fridge and install the fridge in about an hour. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installation and haul-away were done quickly and well. Very nice, professional, and friendly installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat and tidy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away portion of my washer installation went extremely smooth. The Best Buy employees made sure they were very careful and cleaned everything up before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to have 4 men come to remove my old fridge since it was a Sub zero. They did a phenomenal job - very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time did a great job taking away the old Fridge and did a great job with the new fridge, they were fast and clean, great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Delivery and set up were quick, everything worked perfectly when they left. They even took the old refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very helpful and very cautious when bringing in and out of the appliances. They did a great job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed one old fridge and moved on to the garage with no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was fantastic. They went above expectations. A++ service, courtesy and safety.. BLOWN AWAY!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team was quick efficient and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in and accessed the removal, talked me through the plan and got the old appliances out of the house and into their truck in 15 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Haul-Away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go for it. Leaves you worry free. Need it gone? It's gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service at minimal price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal seemed effortless. No problem or fuss. It would have been a tiresome arrangement / chore if we had to dispose of the DW ourselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old microwave/oven combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old microwave/oven was taken away and the area was left clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team quickly removed my old appliances and even removed my old pedestal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is peace of mind you don't need to worry about what you doing next with your old items

    I would recommend this to a friend