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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9713 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 9,713 reviews
  • Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unpacked my new product installed it and cleaned everything up and took the old one away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away Appliance Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Easy, I didn't have to do anything, the vendor took care of everything and they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees who hauled away our fridge were extremely friendly professional! Noe and the other employee were a pleasure as they ensured a smooth haul away process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy scheduling. Great communication regarding arrival date/time and quick and easy completion once on site

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation and removal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a very nice job of installation of my new dryer and removed it carefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that picked up the refrigerator today was not only on time about early, which was fine. They called ahead of time so not a problem. Service was quick and easy and I highly recommend the company that provided the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAUL-AWAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE YOUNG MEN WHO INSTALLED AND HAULED AWAY MY OLD WASHER AND DRYER WERE GREAT. NO DAMAGE TO THE WOOD MOLDING AROUND DOOR GETTING THIS OUT AND BRINGING NEW ONES IN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of old refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick removal of my old refrigerator. Very convenient as an owner to get this taken care of for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided great service: sales, delivery, haul away, the whole entire experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery/Install Team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, installation, and removal of old dishwasher went smoothly and the team did an outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Technicians Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a perfect job installing and taking our old unit away. They were so quick that I didn't realize they were gone until my wife said they were done in 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Haul Away Service review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed and hauled away our old refrigerator and stove/oven in a quick and professional manner. We will definitely use Best Buy's Haul Away service in the future if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young Men who came were very professional,thorough and conscientious of our property and merchandise as they removed the old washer and dryer and brought in the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice that they took away my old dishwasher, so I did not have to worry about carrying it down my stairs or where I would dispose of it at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best service people that remove old product and replace the new one that was purchased. Clean, efficient and friendly people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away service is an excellent option when purchasing an appliance. The personnel was professional. Very easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have asked for a better experience! Best Buy made it so easy to have our old washer and dryer removed, quickly and without damaging any areas of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous and careful about removing and installing the new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are very competent and reliable in short I am very pleased with their servce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Oven Range removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who delivered my new LG ThinQ did a good job in hauling away my old Range. No issues whatsoever.

    I would recommend this to a friend