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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9719 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 9,719 reviews
  • Rated 5 out of 5 stars

    Welcomed service offered!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so appreciative of this service! It was a very minimal cost and no extra hassle or time wasted trying to haul it away ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job with the install and haul away. They did a clean job and didn’t damage anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful that we were able to have our old products hauled away and recycled. I would highly recommend using this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great haul away service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss no mess. They hauled away driver without problem And it is free with total tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were clean and efficient - no issues - and wiped area afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recycling in a jiffy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers excellent service for recycling old appliances. No one can match what they offer when installing new units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the Job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and took the appliance away. Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm curious, why would you not hire best buys crew to haul away your old appliances? The guy's were professional, clean and courteous. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guys were great. Geek squad not so much

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great. Geek squad couldn’t get me an appointment for six weeks though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free support from Best Buy. Installers worked quickly and efficiently to get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hauled away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dismounted and removed old microwave and hauled away.in new microwave box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haul Away Second Time Worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give five stars for the second haul away as that person was very nice. The first time the haul away was scheduled, not only was the time window missed, the person, Trevor, insisted the window was larger than an email told me and even then he was 30 minutes outside that enlarged window. He needs some customer service training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a good job, clearing up too. No issues with the removal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer hauled away the old washer without any problems he secured it before removing the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time! Very quick service and they knew what they were doing. No damage to appliances, house, or humans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really am impressed with the way the installers clean up after they install, those boxes can really be a hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was very efficient. They were courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys hauled away the old dishwasher and made sure not to scratch wood floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of New freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that delivered and set up my new Freezer was totally outstanding. They removed my old Freezer and left zero mess behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Jeff and Kevin were outstanding

    I would recommend this to a friend