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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9346 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 9,346 reviews
  • Rated 5 out of 5 stars

    Great Installation and Haul-Away Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with the delivery and installation of my new Whirlpool refrigerator. The team arrived on time and worked very efficiently, handling the entire process with professionalism. Not only did they install the new fridge quickly, but they also hauled away my old one with no issues at all. The entire process was smooth, and they took great care in making sure everything was set up properly. I'm really happy with the service and would definitely recommend them for both installation and haul-away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my Bosch dishwasher. the installers did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team very professional and nice they were quick and took away my old appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good that I didn’t have to worry about getting rid of the old stuff especially when it has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hall away company contracted by Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company was amazing. They are contracted by Best Buy and are awesome. They even helped me with a part I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAUL-AWAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE YOUNG MEN WHO INSTALLED AND HAULED AWAY MY OLD WASHER AND DRYER WERE GREAT. NO DAMAGE TO THE WOOD MOLDING AROUND DOOR GETTING THIS OUT AND BRINGING NEW ONES IN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take away service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a new, working dishwasher and get thTakeat old one out of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional, punctual and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pleased with the team that installed our new refrigerator and hauled away the old one. They were careful bringing in the refrigerator on our wooden floors and explained the instructions on how to regulate the temperature and ice machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have asked for a better experience! Best Buy made it so easy to have our old washer and dryer removed, quickly and without damaging any areas of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young Men who came were very professional,thorough and conscientious of our property and merchandise as they removed the old washer and dryer and brought in the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old stove removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New stove was installed easily and old stove was removed with no incidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of range.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered the range were truly professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was slick and efficient. The technician clearly knew a great deal about his product and improved the connections which had caused problems in the past. The machine is quiet and does a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removing Old Freezer went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took freezer out just fine and had to go up winding steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees who hauled away our old stove were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional removal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very careful to remove our old washer without damaging anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and haul away men were professional and courteous. We decided to donate our old fridge rather than have it hauled and disposed of. The men were very kind and loaded the old fridge onto the back of my pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Chambers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service people were very professional and made sure not to make a mess when removing the old dishwasher from my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Haul Away Service review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed and hauled away our old refrigerator and stove/oven in a quick and professional manner. We will definitely use Best Buy's Haul Away service in the future if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airfryer stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great air fryer works very well would tell all my friends

    I would recommend this to a friend