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Customer reviews

Rating 4.5 out of 5 stars with 9721 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 9,721 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy & stressless for haul away & recycle old appliances.. Great services provided from Best Buy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job with the haul away. Workers observed Covid protocols without having to be told.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst delivery ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This morning I have got dryer and washer and they charge me extra money to switch the door of the hinge. Nobody have told me about that but they charge me in with a separate company however, the fridge, delivery guy they are rude and disrespectful and also, they did not even put out shoes guard or the shoes cover thing or they did not takeoff shoes and they walk on my car like they are nothing and I have a newborn at home. When I ask them for my old fridge to put it in a garage and he left it in the middle of the garage and I asked them to put it against the wall however they didn’t do. This will be my last time that I have ordered delivery from through Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals took the old cooktop away and cleaned up the area. We were very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy took the old one and install the new one in seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the team. My Old appliance was hauled away and the process went quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and prompt. Damaged washer but was reimbursed with a gift card. Also had option to have washer replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Removal was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took out the dryer without any problems. There was no concern of them hitting walls or denting my door. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth getting the haul away. Truly a relief getting your old defective appliance out the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They take it away

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having them take it away is better than taking it to the curb. Shame they charge for it now. I remember when it was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove old frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the availability to remove our old frig. They disconnected it and pulled it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were efficient and polite, removal as ordered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the whole crew team is very professional and leave their reach out phone number to be reached directly in case problem after installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job by delivery men. They dismantled the old fridge and got it down a flight of stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drivers picked up my old dishwasher as if it weighed maybe 5 pounds and carried it to the truck. Saved me the headache of disposing of the unit myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional, and funny guys. James has delivered to us before and he knows what he's doing, whether it's installing a TV or hooking up a stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Sweat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $15 haul away charge was well worth the money as I had no way to get rid of the old refrigerator and didn't have any time or desire to try to sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick removal and install. Friendly and professional installers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They moved my stove out with no problem. They made sure not to scratch any walls or doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No haul away was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away driver contacted me on time to pick up old unit but I no longer needed the service. He cancelled and I was refunded. Good job either way.

    I would recommend this to a friend