Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9721 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 9,721 reviews
  • Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not encounter any issues in removing and hauling away my appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    movers

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movers took away the appliances in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful crew easily took care of hauling away the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The carry away service is great for people that don’t have have the means to carry it away or like myself are disabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauled away

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient that the technicians were able to haul away by old stove. Loved the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away is very helpful

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Easy to coordinate and arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job removing my old refrigerator ,,,with excellence care and were very polite and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul off

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were quick, fast, polite and offered to help me remove all items from my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had some good techs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same techs took the old appliance away. Didn’t scratch or dent anything in the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tasks being completed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL a good review except when it comes to marking task completed. My appliance was not ready to be hauled away, but the delivery team said I could call and reschedule. However, he marked it completed. Please education your delivery teams to not mark something done if it is not. It makes more work on this end to reschedule things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash to Get the service done. They did take what was needed to be gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members did a fantastic job of removing and hauling away my old washer and dryer. I could not be happier with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were early and remove my old appliance without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bye old unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very much appreciated not having to deal with this task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Service.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy Haul Away Service is good. They did an excellent Job taking my old fridge away without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul-away

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hual-away was do as a result of a new installation and was done in a clean professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly and efficient

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    workers were clean, efficient, and friendly. called prior and cleaned up after. tested all products before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Riddance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out with the old and in with the new. Couldnt be simpler, everything handled at once, no separate visits, no time without a washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away great send-off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky for me, Best Buy Includes appliance haul away as part of its service. And with Commonwealth Edison, there’s a $50 rebate. Can’t beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer had a strap that went under the clothes washer and over the shoulder of two men so they got the machine out of my house without any damage.

    I would recommend this to a friend