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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9346 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 9,346 reviews
  • Rated 5 out of 5 stars

    haul away

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like not having to find a way to take the product away they take it and I do not have the hassle of dealing with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haul away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for taking the old machine away, It would have been very difficult for me alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye Bye Samsung!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were glad to see our Samsung leave! It was nothing but a frustration for us with the ice maker always breaking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauling away my old frigerator was like magic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator in and before I knew it they had my old one in their truck and off my mind. So much easier than putting it on my driveway and paying garbage service to haul it away at their convenience. Thank you so much for excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time and very quick in hauling and putting fridge in place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job taking away our item. No mess, they made sure they did hit any walls or doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the boxes was left in my garage after the washer and dryer was installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, very professional, extremely courteous. They did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was prompt and efficient. The delivery men were pleasant and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul-away went flawlessly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation of new machine went flawlessly. Deliverers presented very professionally. Same was true of the haul-away of the replaced appliances.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Haul away old fridge

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took it ..its out of my house not my problem..highly recommend a haul away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciated the removal service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the dead fridge. Great. I had removed doors and had body waiting on the back stoop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job and very respectful and professional highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchen Aide Cooktop, ok so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally pleased with our new cooktop which is fairly new. However, the knobs for the burners seem of low quality. The stainless coating overall seems more of a challenge to clean well. It’s early so we’ll see how well we enjoy the cooking aspects which is fine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the washer. It’s easy to operate and gets my clothes clean! Purchase was easy and the sales representative was knowledgeable and helpful. Delivery was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and fast delivery, no problems with new unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that picked up the refrigerator today was not only on time about early, which was fine. They called ahead of time so not a problem. Service was quick and easy and I highly recommend the company that provided the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator removal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old refrigerator was removed properly and in a very safe manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant shopping experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was competitive, sales staff knowledgeable and delivery and installation were professional.

    I would recommend this to a friend