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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9715 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 9,715 reviews
  • Rated 5 out of 5 stars

    Delivery and hauled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 delivery guys did a wonderful job in taking my refrigerator out and putting my new one in! They were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away was excellent. They made space for the new range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance removal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my old appliances with no issues and loaded in their truck and hauled away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a super delivery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery with caring personnel. On time and professional. They left packing material in the refrigerator that I had to dispose of or else it would have been five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Speed Queen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that swapped my washer were great. Knowledgeable in the machine, quick in moving the old one out and replacing with new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend said she had no problem with the delivery personnel they did the job that they was paid to do and she was very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it and they will install it !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a need for a new refridgerator. We went online and purchased a new one. The Best Buy guys brought the item in and installed it quickly and quietly, No muss, no strain. I was enjoying a cold beer quickly from product we saved money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Haul-Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away process went very smoothly, with no damage to floors or other items. Our installer was very professional and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Fast installation Great information Simple working instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Gentlemen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my new refrigerator were excellent...efficient and professional. They hauled away my old fridge like pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven Haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job removing old oven. Arrived as installers were working on new oven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job and very respectful and professional highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was removed and clean up was great. I could not have done it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was orderly in removing it. Never questioned the removal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad that hauled my old refrigerator away was really great. The head lady knew exactly what she was doing and hauling away a big refrigerator didnt faze her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pick up of my old refrigerator was excellent and without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well coordinated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done very efficiently. Carefully took the old stove and replaced it with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BAck saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Took of their shoes without being asked. Quick and efficient. Saved my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't have to worry about lugging our fridge out to the curb or how long it would sit out front of our house. In my opinion it was well worth the minimal fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hauled away the old machine with no problem. I didn't like the fact that they charge me $50 to do it

    I would recommend this to a friend