Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 9722 reviews
(9,722 customer reviews)Rating by feature
- Service4.5
Rating 4.5 out of 5 stars
- Professionalism4.5
Rating 4.5 out of 5 stars
- Expertise4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
made it so easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad they take the old unit away - not sure what I would have done with the old machine.
I would recommend this to a friendRated 4 out of 5 stars
Professional and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service was on time, professional, helpful and explained everything in detail.
I would recommend this to a friendRated 5 out of 5 stars
Howling my broken appliances away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I’ll say that the little extra money I paid for to hall my broken washer away was well worth the price.
I would recommend this to a friendRated 5 out of 5 stars
Appliance removal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance removal was easy and simple. Appreciate the guys taking the stuff away
I would recommend this to a friendRated 5 out of 5 stars
Fast and painless!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Best Buy's delivery service a few times and they always get the job done quick and with no fuss. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best warranty you can get to your appliance or device you get peace of mind with Geek Squad protection
I would recommend this to a friendRated 5 out of 5 stars
Pay to chill wile they work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They come in. They take out. It’s that easy. Be lazy. It’s okay
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very prompt and quick to hook up. Definitely would use them again.
I would recommend this to a friendRated 5 out of 5 stars
Haul Away OK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy hauled away our old appliances as promised.
I would recommend this to a friendRated 5 out of 5 stars
fast and quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing and quick removal of all items they did a great job
I would recommend this to a friendRated 5 out of 5 stars
Haul away service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional when are removing and delivering my Best Buy appliance.
I would recommend this to a friendRated 5 out of 5 stars
Great service pick in up my old washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service very attentive. Where very helpful, they also help to get the washer out and placing in a safe place.
I would recommend this to a friendRated 5 out of 5 stars
One less headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made it easy to get rid of the old appliance that we were no longer using
I would recommend this to a friendRated 5 out of 5 stars
Haul away service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice service. Easy disposal of old appliance when new one is installed.
I would recommend this to a friendRated 5 out of 5 stars
RamaSurya
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and neat. It is all happened very quite and professional way.
I would recommend this to a friendRated 1 out of 5 stars
Washer haul away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't rate because they did not pick the old one up because my niece need a washer. Customer service told me there would be a refund when they did not pick it up. If I would have change the order first it would mess up my delivery date. Did not get the haul away credit back
I would recommend this to a friendRated 5 out of 5 stars
Took old dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team did as they’re supposed to and took the old dryer thank you Best Buy for the help
I would recommend this to a friendRated 1 out of 5 stars
Terrible delivery and customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would leave no stars if had the option. Best Buy’s delivery on a fridge was cancelled two times with out notice. First try after waiting hours, I called and was told the item was not dispatched to a crew. Second time, free waiting hours (and after texts saying delivery was out) there was a no show supposedly because the truck broke down. When they finally arrived on the third try, I declined the haul away. The driver nevertheless coded the haul away as completed. Aside from the several calls about the botched deliveries, I spent two plus hours on the phone with hard to understand and mostly useless customer service. Ultimately, I had to go to the store to get the credit for the haul away charge. The promised gift card of only $150 to compensate for the missed deliveries and hours on the phone still has not arrived nearly a month later.
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy and professional service. would use again.
I would recommend this to a friendRated 5 out of 5 stars
Excellent very easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing and stress free haul away!! Haul away makes life easy and no worries!!
I would recommend this to a friend
