Customer Ratings & Reviews

New machine working well, but The new machine doesn’t have heating element so you have to leave door open a little to have it dry after cycle.

Professional, tidy, seamless removal and haul away of old dishwasher.

Haulers were courteous and professional. They moved the refrigerator carefully to avoid damage to my house.

The team was courteous and efficient. They were very helpful with questions. Plan to purchase a range soon, and I hope we have same delivery people.

Glad it was taken care of when i didn't have the time to do it myself

Well they took it away. Not much more to say. No damage.

I had an excellent experience with Best Buy’s device to haul away old appliances. The service was hassle-free and convenient, making the process of getting rid of our old appliances effortless. The technicians arrived on time as scheduled and were professional throughout the entire process. They handled the removal of the appliances with care, ensuring no damage was done to our property. Best Buy’s device saved us a lot of time and effort, and we didn’t have to worry about disposing of the appliances ourselves. If you’re purchasing new appliances from Best Buy, I highly recommend taking advantage of this service for a stress-free and eco-friendly way to get rid of your old ones.

The appliance haul-away service went very smooth. They were careful sliding by tight spaces in the kitchen. I appreciated their professionalism and quick work.

The man that installed and carried the old dish washer away was very thorough and very quick.

Everyone couldn't have been kinder, but Best Buy as a company should be able to do a better job with improved analytics from a managerial / supervisory standpoint to know when something doesn't seem right. The Install team on two different dates arrived once at my house without the dishwasher and another time they called and said they were 5 minutes away and then called back to say they don't have the machine on the truck. Finally, after the installation took place I kept on receiving text messages about an upcoming installation. Also, Best Buy should inform that delivery has been passed on to X team . . . and then not communicate any expected delivery time, because that was confusing. I rec'd vender notice about coming between 11:00 - 1:00 pm and then rec'd a notice from best buy for a different time range. Thank you!

Good service for installation and removal of old refrigerator.

I had my new stove install by geek squad and they hauled my old stove away. They were quick and professional. The two gentlemen were friendly. I’m glad a choose the haul away. I live in the second floor so it was nice to not worry about taking the old stove down.

Outstanding Service! Extremely professional personnel, very impressive!!!

they worked nicely and cooperative. so it goes smoothly

The haul-away service was great! They removed my old washer quickly and without any mess. Super convenient and hassle-free experience.

Excellent service, excellent hauling old refrigerator

what do you want me to say? They hauled the old dishwasher away respectfully and with care lol, thanks for the great service?! Lol

They haul-away my appliance like what was said. Good service.

On time delivery so far love the Washer and Dryer good experience overall!

Great service and helped cleaned up! Did a great job being careful as well