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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9726 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 9,726 reviews
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed the new washer and took the old one. They were professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was punctual courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfomed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, they took away the old dryer and hopefully they recycled it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install. Took away existing oven. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLD APPLIANCES 2006

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE DELIVERY MEN TOOK OUT ASKED NO QUESTIONS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I am sure a negative review will not win $400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give -100 I would. The agent that removed the haul away managed to cancel my entire delivery for which I took off a day of work (and this was the second time the delivery didn’t happen). I was not notified the delivery was cancelled. It took me spending 45 minutes on hold to Best Buy, and then the agent telling me I had to wait for the system to reset before I could reschedule. I ordered my washer and dryer on 2 July and as of 16 July have not received them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Haulaway Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel were very efficient in hauling away appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting your replacement appliance installed, Best Buy takes away your old appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they hauled the old one away

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they hauled the old one away. I couldn't have done it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. On time and cleaned up. I would recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The guys were professional and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away of old machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job.Called to let me know when they would be there. Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and friendly. Took care of old appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for hauling about the old appliance. Good job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was very professional. in and out straight business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job and friendly staff will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use this haul-away again. it would cost me almost the same price to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service!!!!! Best price for this job type!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tina

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a simple swap out with a temporary oven till the correct model became available, but initially the delivery person didn't want to take longer unit, explained that if he doesn't then I can't be responsible for payment on longer, quickly called supervisor and agreed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove top Haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away was conducted very quickly and in a clean manner

    I would recommend this to a friend