Customer Ratings & Reviews

Always a good idea to use them when u need some accurate measurements

Visit the Plano store on Preston Rd. Excellent in-store experience and expertise. at first thought to buy online but visiting the store proved useful as I got first hand information and it was easy to find.

Very informative and friendly sales clerks. The installation went well also.

Hey came out he was nice. I called him to follow-up with my purchase. He was supposed to call me back. I'm still waiting.

The site services team was punctual, professional, clearly explained our options and space limitations. I highly recommend this service!!!

I was having difficulties in getting the measurements correct for the refrigerator I wanted to purchase. Everyone who measure came up with slightly different measurements. This technician came up with correct measurements and helpful hints with the product installation. Dorothy James

great appointment. Tech did everything right with the measurements.

Quickly, efficiently and accurately, tech team measured each space allocated for new appliances. They even took the extra step of disconnecting the downdraft motor from my old oven and carted it away.

Mr. Delgado was excellent. His knowledge and professionalism was refreshing. He spent 2hrs answering our question and showing different pieces of appliance’s. Great job and thank you.

Hello, we were very pleased with the employee who came to measure my closet. He was really friendly and helpful, he does her job very well, thank you very much.

Thank you for a great Job it was great thank you all

The appliance is excellent, It just took a long time to get it delivered and installed.

Excellent work by the site surveyor and the installers. They took the time to patiently explain how to use and care fore new Range and Range hood.

It was nice it was the same person who does installation is the one who does the site survey. He knew exactly how the new oven would fit in the old space and what needed to be done by us to get it to fit, such as minor carpentry adjustments along bottom, and where to put an electrical box and what's required for that. Friendly, knowledgeable person, and good installer. I'd recommend this free service.

Sean came out to pre-measure for installation into a brick lined cut out in ourkitchen wall, and confirmed that all measurements were correct. Then we got a follow-up message saying that Best Buy will not install in a brick opening, leaving us to do it ourselves. Which we did, and it went inand hooked up easily. I'm not impressed by Best Buy's so called professional installers.

Can’t rate this as 5 star as I’m not sure what actually the process is. An independent contractor showed up and measured my space and submitted them possibly to Best Buy.

From the salesman to the installers, everyone was professional, polite and patient. The salesman (Nick), representative (Tim) and installers (Rob and Craig) were extremely helpful.

Very happy with the overall quality. Lots of freezer room. Very well lit inside.

The 1st established appointment -- no one showed up -- so, of course, the order was cancelled. We then had to set up another order/appointment. Jacob, the employee of the 3rd party associate, was so kind, informative, and nice. He did a great job.

Good constumer service 100% Recommendations Thank you