Customer Ratings & Reviews

Great experience very professional and service oriented! But still waiting for recommendations and appliances!

Wilson measured our space for wall oven. He advised us of necessary prep work to be done and cost for additional cabinet modification.

As expected Carlos measured our built in oven wall space in a professional manner for Lorri to advise us on the replacement project.

The person arrived at the indicated time and made the measurements for the water connection to my new refrigerator.

No complaints about it. Gave me 4-hour appointment schedule, but arrived at the beginning of this window.

Appliance company was clear in their communication and was on time as stated.

Helped in deciding to purchase this product .Sales associate was very efficient in explaining the new technology.

Wise to pre-measure. On time. Helpful but some confusion.

Very thorough and explained everything. Ensured that there would be adequate staff and clearances.

professional, pleasant and very helpful staff they were on time efficient and answered all my questions

I received multiple calls regarding the measuring appt and also the installation appt Seemed like too many subcontractors were involved.

Dexter and his crew were great. They installed my new dishwasher and fixed my water and drain lines explaining everything they were doing. Very helpful and conscientious. I hope they return to install my new range.

We were concerned that our dishwasher was slightly larger than our old one but it was fine. All was done quickly and efficiently.

Excellent! Installers were knowledgeable, cordial and offered great advice. Highly recommended.

The gentleman that came out to pre-measure was professional, friendly, efficient and quick.

Denny and Brandon were outstanding. On time, very professional and and competently competed the measurements for the new wall oven.

The Cook top is everything we expected and the installers were polite and knowledgeable. We were very satisfied with the customer

The premeasure person was able to help us realize we needed a different type of appliance than what we originally chose.

Very informative and pointed out needed changes to cabinet that weren't apparent from product specs.

The initial consultant was awsome (Gabriela). I had a secondary pre-inspection so I could have time to do any alterations before the appliances arrived. I was assured it would all work. In reality, the delivery was unprepared. There needed to be extension hoses for dishwasher and this was not noted. The microwave needed a cut out and venting. This was not properly addressed. When first delivery arrived i was told that none of the 3 appliances would be able to be installed (micro, dishwasher and slide in stove). The stove was severely damaged, the dishwasher lacked the extension hoses, and the microwave required a cut-out. After discussion with installation manager over the phone installers went to hardware store to get parts for dishwasher, and they agreed to do cut out for micro, but venting would still be an issue. The stove was finally delivered a few weeks later after spending about an hour on the phone. But there was confusion. Best Buy thought they were exchanging a stove, when in reality the initial one was refused. I’m glad is finally over. Gabriella was awsome. The final delivery was good on the stove (af few weeks later). I like BestBuy, and like the agent Gabriella but the 1. Pre-inspection was useless, and the first delivery was dissapointing. I’m happy its done for now. I was going to post a review on Google and Yelp, but decided not to for now.