4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1981 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,981 reviews
  • Rated 5 out of 5 stars

    Happy with appliance and the techmicians

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time. ,took there shoes off before coming in and put on protective footwear. Cleaned the area after installing the cooktop and took all the debris with them. They were very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pre delivery team.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The site survey guys were great. We will definitly specifically reqest them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Survey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and professional agent did a thorough pre-install survey. I feel very confident that the new cooktop will fit in the counter top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Site Survey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great free service to ensure you are measuring your appliance space correctly. They came to our home, measured for our new appliances and discussed some suggestions for improvements with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and quick inspection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!! It came fast they came in and in 10 mins out it all together and got it ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, courteous and clean!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to do the measurements were courteous, clean and quick! They even cleaned off the build up I had under the trim of the stove top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done professionally. I would have liked for the product to have been opened in my house to ensure I was getting everything in the box in lieu of in the delivery truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    range top site visit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, had the specs available, and told us how to prepare the site for the actual installation visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Rep come out to measure our stove too. Great professional customer services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design for the kitchen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nico came in and took care of everything, finding the right appliances to fit the built-in spaces available, monitoring the order and installation process. It was great working with him and the appliances for the kitchen he picked were a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer installl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a site survey for my upcoming washer and dryer installation. It hasn’t happened yet but so far the communication with the advisor to set up the appointment has been very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre measurement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got there in time, very friendly measure the areas of question and provided their feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid built in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arthur was helpful in measuring the built in we need then providing the best options to replace my 23 year old kitchen aid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always so very helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to resolve my problems on the phone. After waiting 25 min I decided to go to the store. I got help from Patrick with rescheduling an installation. Next Travis, was amazing with his help finding a refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful New Appliances

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new appliances listed below: Thermador cooktop BOSCHE hood Kithchen Aid microwave/ove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect stovetop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove our new gas stovetop. It works very well. The install folks were very professional and it is easy to clean and manage. However it does not appear that I received my reward points for this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RUTH OLIVER

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony DeRosa is a tremondous asset to Best Buy without his help and inspection I would not have made my purchase, he is a expert in every respect. HE IS THE BEST. THANK YOU BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very thorough with their work on the pre install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not received our refrigerator as of yet, but the gentleman that came out to measure our space was very professional.

    I would recommend this to a friend