Customer Ratings & Reviews

Works well and easy to use. Nothing else to say . Thank you

No-show within the appointed time frame, I had to call and then they responded. Once here the service was good.

The guy came in looked at my oven and said the new one will fit. He did not measure; we'll see.

Great stove and microwave. The installation was very professional. Looks good in my kitchen.

I love my new oven. It is everything I expected it to be. It is very easy to operate. The men that installed the oven were extremely knowledgeable of their job.

This was a nice bonus for our geek squad membership, We ordered a wall oven and prior to its delivery, a specialist came out to confirm that the oven would fit in the space we had available. Yes, I measured for myself - but to have an expert do it is very reassuring!

The 5 stars reflects my satisfaction with the fact that BestBuy offers this service and the professional and courteous manner in which BestBuy handled the transaction and resolved my issue from start to finish. The personnel who were performed the assessment under contract with BestBuy failed to meet minimum expectations of courtesy and professionalism. I would have rated the experience with 1 star but for the fact that I didn't want the rating to reflect negatively on BestBuy itself.

I am Very Happy with the In-Home visit your installers did to reassure me that my new Slide in Range would fit just fine.

Professionalism, friendly and left me with accurate measurements for my range

I have a tight space for a stackable washer and dryer, so I had the measurements taken by a Best Buy expert. Now I am waiting for the installation. So, fingers crossed that the fit will be perfect!

Great service by Best Buy! Lowe's nor Home Depot offer this service without a HUGE surcharge. Best Buy IS the BEST!! Now saving my $$$ and gift cards to buy one of Best Buy's EXCELLENT electric slide-in ranges!

I had a tight closet for the washer and dryer. The people that measured it said it would fit, but last week deliver people said it would not. George and Enzo came today. They did a careful and complete perfect job. I was very pleased.

The in home measurement was inaccurate. On delivery day, the cord wasn’t long enough to plug in. I was stuck with the double oven and no installation for 4 days. They couldn’t have cared less.

Came and measured my space but did not give me recommendations for a washer and dryer based off what they measured?

We wanted the measurements to reflect what size microwave would fit in our existing space without cutting our tile which would be an extra cost. We didn’t realize until after they left that the measurements they gave us only accounted for the width of our space. The measurement they gave us for the height did not reflect the size of our opening to the top of our backsplash. I didn’t need them them to come out just for that. So basically it was a waste of time.

The installation crew led by Chris did a great job removing the old fridge and installing the new one

We're looking at a home remodel and, as a Total Tech, member reached out to the Geek Squad for a home consult. Two techs showed up and made suggestions we hadn't yet considered for a combined kitchenette and a home theater area. It's been less than 24 hours since the consult so we don't have specific product recommendations, but just the way the conversation when and the value add to our design ideas, we have no doubt it'll be a home run! The Geek Squad is great!

Excellent , professional techs that came out to make sure new range would fit

Nice person but electrical and gas related considerations were missed

The two fellows who came to review the situation before the actual installation were knowledgeable and polite. No complaints. They assessed the job and did what they were sent out to do.