Customer Ratings & Reviews

Don't buy any appliance without using this service. I tried measuring myself, but couldn't be sure of a fit for my appliances, Having a professional measure will give you confidence that appliances will fit.

Best Buy appliance specialist in Hurst TX was knowledgeable about electrical wall oven and professional. He setup a free measure for wall oven and installer measured in a few days. Very impressed about communication and follow up. Best Buy is the best place to go to for appliances hands down.

The Pre-measure was completed, but I was never contacted about the changers necessary for installation. The measurement was completed on April 20th and no one has contacted me. The 3 rating would have been a 5 if I was contacted. I reschedule another pre-measure for May 20th. The delivery date is 6/3, so I hope this will be the last delay.

Service came early 9:30 whic the window was 12-3 however I was available they were prompt and checked the dishwasher connection prior to me buying a Bosch dishwasher from Best Buy and told me I needed a special connection as the old dishwasher is about 35 years old (stillworking but not efficient) so I need a plumber first to just change the connection

Professionalism, friendly and left me with accurate measurements for my range

Great microwave. Rated #1 by Consumer Reports! Huge area for food. Non-stick walls. And very good looking.

From start to finish, all Geek Squad Best Buy staff were amazing! From the agent who explained everything to me about my eventual purchase, to the installers who were very efficient and made sure everything worked and clean before leaving! I purchased an over-the-range microwave oven to replace an old one that stopped working. I also bought an extended 3-year warranty. With all the specials, discounts, and related free services afforded me as a TTS member, my entire, total purchase was nearly 50% off! Bravo, Best Buy!

I would have rated the service a 5 star However, I have not received a call back or a return call from Best Buy as to what size oven can be purchased using the vendors measurements. Everything was 5 star up until this point

Best oven for the price . 27” double oven has up to date technology,and easy to use.

I highly recommend this service to anyone in the market to update their kitchen appliances especially if they are being retrofitted in with existing cabinetry. Site inspection staff measured all areas, thus giving me the necessary information to purchase appliances that will fit my cabinets. I ran into issues with the depth of new cook top as well as the connection location, site inspection staff were knowledgeable and were able to provide viable options as well as quotes (best & worst case scenarios). In the end, they resolved my issues at a cost much less than their quote.

The pre-measure went OK. However, no one from Best Buy has followed up. We are in need of a new range!

Marc, at Best Buy in Dartmouth, MA was great. He knows the product line and determined that the new wall oven would fit perfectly. And it did!

This is a great purchase, would definitely recommend to those who are looking to purchase a built-in wall oven unit

Employees arrived within designated six-hour window and confirmed space would accommodate new appliance. A six-hour window (7:00 a.m. to 1:00 p.m.) seems overly broad. That was the only choice offered. The only choices for service were Tuesday and Friday.

Pre measure cabinet space a good idea. Job well done

The site survey was quick and easy. Assured us that the new refrigerator would fit in the allotted space. In and out in a few minutes.

Great microwave. Many options to use for cooking. Great appearance.

I really enjoyed owning this item since this was exactly what i needed and so far so good

GREAT CUSTOMER SERVICE, THE GUY WAS GREAT AND HE KNEW HIS STUFF

The worker was very professional and efficient. The pre-measurement was achieved in about 20 minutes. I was very impressed with the extensive amount notes he took about my specific oven space. this was not just a measurement either. He actually took out some of the screws and checked connections behind the oven.