Customer Ratings & Reviews

On time, polite, explained the process and results. Cleaned up after themsleves.

They came out to the house and were able to measure and give me options on all the possibilities. Able to answer all my questions. Excellent service. Other places like home depo were charging me to even come out to do measurement while best buy was free. 100% recommend!

Best Buy Sales staff is very up to date on the products they sell. Installation service third parties they use are professional and trained in the products they install. We are very pleased with Best Buy products and service,

Installed a new gas cooktops, messed up the electrical wiring, had to come back but still had no power to some outlets. We had to call an electrician to fix it.

The man who came to measure was very professional and friendly. He came on time and was quick and efficient and measuring the space for the over the range convection/microwave oven I bought. The measurements were primarily to make sure that insulation would be up to code in my town. I appreciate it best by ensuring that safety measure. OnThe measurements were primarily to make sure that insulation would be up to code in my town. I appreciate it Best Buy ensuring that safety measure.

The technicians came in on time and efficiently made the necessary measurements.

This is a great service offered for free by Best Buy. We have had a negative experience in the past when buying a dishwasher that wouldn't fit under the counter, so it was reassuring to know that the cabinet could be made to fit the new double oven.

For a change, the third party delivery/install/return team was excellent. They were professional, careful with my home and the new LG Refrigerator. They hooked everything up correctly and reviewed the features; told me to throw out the first one or two ice drawers; first gallon of water. The two professionals were courteous, knowledgeable and helpful.

This is an outstanding and very helpful service. Ben, the technician and installer, arrived on time. Was professional and informative. Took his measurements. We discussed potential challenge of removing the old dishwasher and installing the new when we have several layers of flooring (installed after the old unit was in place). Ben gave us the measurements and recommended we go with an LG because of the size and floor. We proceeded to go to a store to order.

The site survey has great value for a new homeowner. They come out, measure all the areas and compare the measurements with the appliances you want to purchase. This helped me a lot because I wasn't quite sure on whether the refrigerator I wanted would fit. They also advised on the type of outlets needed; one of the appliances needed a GFCI outlet to be installed. Thanks to the site survey techs, I was able to get the best appliances for my home and they're beautiful. The site survey is well worth the small fee.

The gentleman that came out did take measurements for the fridge like I had expected. What I did not expect is to have the representative up-sell me on other products like a new stove and entertainment system. The major downside is that I was never given written measurements so i could look around for the best product that fit my needs. That is the driving reason for the 3 star review.

I had BB come out to measure my space for a 28” dishwasher to make sure it could be installed before I bought it. He did a great job and also determined what else I’d need for the electrical work and gave me options to get it done by them or a handyman. Very professional, no pushing. I’ll definitely go with BB for all of it! Just waiting to receive the dishwasher :)

The in-home assessment of our current stove and kitchen infrastructure was very helpful. We quickly learned exactly what size new range we will need to shop for, and the kind of electrical connection we need to have installed. Work was quick, informative and exactly what we needed.

I was impressed with the home consultation that Willy - the consultant- did. As a senior it’s important to me to find supportive resources. His measurements & advice help me to decide on a new refrigerator

Looks great and works great. Haven’t had any issues as of yet.

I used the Greek Squad to install a wall oven-microwave unit. They did a great job. The unit looked great. I would use them again.

It's been a year and a half since we purchased the fridge and we still love it.

The initial meeting went well. The salesman came in on time and answered all my questions

Looking to change the broken gas cooktop for an induction cooktop. Needed to get the cutout dimensions in order to select the replacement. Evan was very helpful by explaining where to find the cutout dimensions on the Best Buy site and the need to have a 240v electric outlet.

The gentlemen who came to do the measurements were professional and so very nice.