Customer Ratings & Reviews

Cleans well, no spots. Lower rack hard on a person with a sore back.

Whirlpool refrigerator rolls. No breaks Ana’s no legs. Ice maker drips all the time. I wouldn’t recommend this fridge.

Contractor pre-measure for oven, downdraft cooktop, and microwave install. Contractor provided estimated arrival time and confirmation days leading up to appointment. He arrived on time, was very friendly, answered all questions, and explained the install process for the following week.

Two separate measure had to be made. First indicated that desired cook top would not fit. Second measure for a different cook top was approved.

Great upgrade to our 27 year old refrigerator. Cold, quiet, and lots of ice.

Mike my appliance technician did a Berry very professional good job. He took a picture before he took a picture after he cleaned Up as he was working I would highly recommend him for installment of all my appliances. Please keep him you Will keep me

The two men came out to make sure that we would not have any conflict. They assured us that the new unit would fit. They were correct.

I love the dishwasher! It is great and so quiet! Great buy!

Im confused. I thought the purpose of having them come out is to get measurements is to make sure purchase of new items (such as stove and wall oven) fit in existing space and communicate that with the store prior to delivery. They came out and measure space. I ask them for information however they said they could only give that information to there manager which would relay that to Best Buy and I would here something back. Well I didn't so I called to make sure all was well before deliver. So when scheduling delivery I ask will the new appliances fit in existing spaces because I never got a call back. He said because he could schedule the delivery very thing was ok. If new appliances didn't fit the measurements then it wouldn't allow him to schedule the deliver. Well that was exactly the case. Delivery people came and neither one of the appliance would fit the existing space. This was a total waste of time on all parties. a week later I still haven't heard back from Best Buy appliance department except a text message saying its time to schedule your delivery? What??? Break down in communication. Very frustrating.

Doug was very patient with us picked out appliances installer came week later to measure 2 appliances would not fit so back to drawing board waiting for Doug or someone else to pick out appliances again

Not very helpful. We thought there would be more advice, not just measuring. He said someone would contact us but nobody did. We called back and left a message but did not get a call. We bought our new microwave and trim kit from Home Depot to save $50

Unfortunately the service person didn't send me a recommendation for a specific dryer to properly fit the space and that's the whole reason I called them since that's what the representative did at my other house. For this reason it was very disappointing.

Technician visited site 10 days ago, to measure and recommend a replacement washer-dryer that would fit. After the visit nothing! No follow-up. No recommendation. No text. No email. Nothing. We don't exist. I pay Best Buy for their "Best Buy Total Membership" for which I get virtually nothing. I will not be renewing it, and I guess I will have to get my washer dryer from somebody else who wants to sell me one.

Consultant was prompt and very helpful with our questions. We look forward to returning to the store around the Fourth of July hoping for a sale on stoves.

Rick was on time and very knowledgeable. He assured me that there was no reason the upcoming installation should be problematical. He even left me a coupling to connect water, discharge lines of different diameters.

Love our new Kitchen Aid double ovens and microwave. Great looking and very functional!

The gentleman that came to pre-measure my cutout for a wall-oven replacement was punctual, professional, and very thorough. He pulled out the current wall oven and measured the cutout, the current wall oven, the trim pieces around the wall oven, and everything else in between. I believe he even measured twice to double check his findings to make sure they were accurate.

I would highly recommend that anyone having an appliance installed also have a site survey/Pre-measure done before your appliance is delivered. I had a tight fit and if I had requested one from the point of purchase a lot of issues that came up at delivery never would have happened. I will always request one in the futurre.

Very informative and friendly sales clerks. The installation went well also.

The appliance is excellent, It just took a long time to get it delivered and installed.