Customer Ratings & Reviews
- SKU:
- 6339445
Customer reviews
Rating 3.9 out of 5 stars with 299 reviews
(299 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers praise the Appliance Uninstall or Product Pickup service for its overall excellent performance, quick installation speed, and simple appliance removal process. However, some customers have reported concerns about the noise level, specifically high-pitched whistling sounds. Additionally, a few customers have mentioned issues with the functionality of installed appliances.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
I did not have anything uninstalled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing to review. I ordered a trash compactor. It arrived damaged. Was told to see if I could make it work. I could not. It was never installed. You simple came back and picked it up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service and scheduling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy failed to provide services on scheduled dates
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst purchasing experience in my entire life! I purchased this in February and it has been a nightmare. I still do not have my appliance.
No, I would not recommend this to a friendRated 1 out of 5 stars
Homeowner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product No good appliances no good looks great not worth spending that kind of money and service No Good
No, I would not recommend this to a friendRated 1 out of 5 stars
interior designer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed because they ordered wrong size after their measurement.
No, I would not recommend this to a friendRated 1 out of 5 stars
e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.get a protection plan for anything you get. Parts come broken
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexperienced and waste of time service. I will never do any business with BestBuy again...!
No, I would not recommend this to a friendRated 1 out of 5 stars
Late service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again rescheduled, poor services…. They just say sorry
No, I would not recommend this to a friendRated 1 out of 5 stars
very disappointed by lack of BB response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor installation, damaged cabinetry, absolutely no response from best buy manager to assess the problem
No, I would not recommend this to a friendRated 1 out of 5 stars
total waste of time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a total joke - it took 5 calls and 2 in person visits to get this set up properly. total waste of time
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Worst Service Ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 weeks, 6 promised installs, refrigerator is still not installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and hook up services are the worst. Need to change subcontractor now
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service agreement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged for service agreement and don’t have appliance!
No, I would not recommend this to a friendRated 1 out of 5 stars
Uninstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not follow CDC guidelines during uninstall process
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work. The guys removed my faulty Bosch dishwasher, and installed my new KitchenAid dishwasher. Installer did excellent work, had no issues or leaks, and he tested the new one to make sure everything worked correctly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job. installed very well. would recommended Oscar
I would recommend this to a friend Rated 5 out of 5 stars
UNINSTALLATIONS DONE WELL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally pleased with all three uninstalls. Very professional, done quickly and perfectly each time. Those who did the uninstall-install were very pleasant, kind and knowledgeable. Thank you Best Buy.
I would recommend this to a friendRated 1 out of 5 stars
never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor service poor products overall poor never again
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people were very accommodating to my requests. They were careful moving things in and out of my house and I appreciate that.
I would recommend this to a friend