Appliance Uninstall or Product Pickup

I wish I could give it zero. I placed an order on January 9, 2022 for a zephyr range hood. Order#1123009248825. And I purchased total tech membership for free installation. The installation was not professional- 1) the installer used my old unit’s damper instead of zephyr’s. 2) the hood makes high-pitch whistle sounds even the installers paid the second visit. Later the second visit day, the whistle sounds came back again. 3) the hood fall from one side of the cabinet and my cabinet was damaged. The hood was not professionally secured. 4) false information was given to me- the high pitch whistle sounds have nothing to do with the installation. It’s by my house vent problem. Later, I proved it’s a false information since I paid out of pocket to hire a licensed professional for diagnosis if my house vent has problems. 5) electric not secured by the cord bracket. 6) I have made many phone calls and been given tons of various reasons for different matters. So far, I still haven’t received the check of $157.xx plus tax for my refund since I was confirmed this matter on February 16. 7) yesterday, I made a long call for the unreceived refund check, and I was told that the refund has not been approved yet. This is NOT what I was confirmed on February 16. I asked customer service what can I do to make this matter right. The given answer is you need to call in again to follow up with it. I DID NOTHING WRONG. WHY DO I NEED TO DEAL WITH COMPLICATE BESTBUY SYSTEMS AND VARIOUS DEPARTMENTS? 8) Please GIVE BACK MY MONEY ASAP. IT HAS BEEN OVER TWO MONTHS since I placed the order.

They removed old range hood and installed the new one

Made good on the hood, First one came out of box dented, had it installed anyway until replacement arrived. Replacement arrived and dented hood uninstalled and replaced. Couldn’t be happier.

I love my Samsung Microwave I love that buttons in front on bottom easy access for short people . The installers were very informative and great

Quite and perform as a wine cooler should with and dual temperature an dual doors and strong shelving trim rd with wood fronts.