Customer Ratings & Reviews
- SKU:
- 6339445
Customer reviews
Rating 3.9 out of 5 stars with 299 reviews
(299 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers praise the Appliance Uninstall or Product Pickup service for its overall excellent performance, quick installation speed, and simple appliance removal process. However, some customers have reported concerns about the noise level, specifically high-pitched whistling sounds. Additionally, a few customers have mentioned issues with the functionality of installed appliances.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were competent and reasonably quick. They cleaned up after themselves. Pleasant to work with.
I would recommend this to a friendRated 5 out of 5 stars
Stove Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing our $4,000 Kitchen Aid stove was frustrating but Best Buy made all of the arrangements which went very smoothly. The replacement stove is working well.
I would recommend this to a friendRated 3 out of 5 stars
Installer scratched hood twice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still trying to get my hood duct replaced. Although they called while onsite for some reason this is marked complete. Buyers be sure to call yourself when they tell you they will schedule a replacement.
No, I would not recommend this to a friendRated 5 out of 5 stars
Took great care of uninstalling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very careful taking out the old double oven which I really appreciated since I had a buyer for it and it was essential that it wasn't damaged in the process (which it wasn't). Thank you technician!
I would recommend this to a friendRated 5 out of 5 stars
Quick and Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an exchange for a unit that malfunctioned. The uninstall of the trash compactor was quick and easy--well it seemed easy from my vantage point. The service technicians were courteous and efficient as well as being timely on arrival.
I would recommend this to a friendRated 5 out of 5 stars
Double oven Uninstall/old oven disposal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer with Lone Star also did the uninstall and disposal of the old oven. He did an outstand job, was very professional and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Oven removal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quick and professional removal of a wall oven to swap out for another
I would recommend this to a friendRated 5 out of 5 stars
Installers are great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers are great! Best Buy, however, needs to improve their communication skills and customer service skills.
I would recommend this to a friendRated 5 out of 5 stars
Uninstall Appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The uninstall process was quick and without any problem. I was impressed that the man doing the work could handle the double oven by himself due to it's weight and size. Maybe should have been a two-person process?
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional service that accomplished replacing a malfunctioning unit.
I would recommend this to a friendRated 5 out of 5 stars
receiving the oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took a long time to get the product , however the installers did a really good job for removal and the installation.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys have installed and uninstalled the same product five times. NOT their fault! Bad product. Always courteous and professional!
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The uninstallation process was very smooth. The geek squad guys came over on time and were in and out. They were very helpful in answering questions. They also were very clean and did not leader any kind of mess. Great job!
I would recommend this to a friendRated 5 out of 5 stars
Great experience.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. On time delivery and instalment
I would recommend this to a friendRated 5 out of 5 stars
ppln
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They solved our problem with the microwave and it was so nice to have a great working appliance once again. Both techs were very knowledgeable and accurate besides being polite! Thank you
I would recommend this to a friendRated 3 out of 5 stars
Refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed a new GE refrigerator, but they did not secure it. Make sure when you pay for the installation your refrigerator is secure.
I would recommend this to a friendRated 5 out of 5 stars
Defective wall oven replaced.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was awesome, they came and took the defective item and brought a new one.
I would recommend this to a friendRated 5 out of 5 stars
Stove pickup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two men were prompt and respectful of our property.
I would recommend this to a friendRated 5 out of 5 stars
Appliance Installer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance guy was professional and very knowledgable. He was very respectful of our time and our home!!!
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prompt service and very professional and informative.
I would recommend this to a friend