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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 357 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers commend the Essential 1-Camera Outdoor Wireless HD Security Camera for its great camera quality, ease of use, and impressive battery life. Users also appreciate the night vision, overall performance, and simple setup. Some customers have noted concerns regarding the subscription requirement, connectivity issues, and software performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 357 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera so far .i had got some ither camera they did not work so i got this ones look good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera review (its good )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great security camera, easy to use app and simple to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the arlo system. Great picture in the recording.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outdoor wireless camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing. Quality is GREAT!. Definately recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Night vision
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Camera vs App vs Service - it's tricky

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an Arlo system for over 4 years now, and have experienced the good and the bad that comes with this system. The Arlo Essential is the latest update, and it is probably one of the better more recent camera releases. Unboxing the camera is as easy as it gets – there is no heavy tape or covering. It is a quality box though with adequate internal protection, so there are less worries of possible damage when shipped. Comparing the Arlo Essential to their previous cameras, the first thing I notice is a considerably smaller overall footprint. It’s shape is different as well, with less depth. I like the design. It allows for a much more minimal profile once installed, sitting much closer to the wall. The next thing I noticed is the camera battery cannot be removed. It is an internal, fully integrated battery. It will be interesting to see how this holds up over the long haul. Installation is no different than any of the other cameras, but the camera mount is much more subtle and ergonomic than my previous cameras. It was easy to connect the camera to the Arlo app, but that’s where my difficulties began. The Arlo app required an update to a completely new and refined interface. Ultimately, I think I will most likely like it, but it gave me quite a few problems migrating over. The migration was a bit wonky, but there were 2 primary issues that stood out and couldn’t be tagged as new release bugs: some older devices were tagged as unsupported (namely my lights) and the prompt for a different plan rather than fitting my existing plan was confusing. There are now 2 plan types from what I can tell, Arlo Secure and Arlo Safe, and that needs to be sorted through. From what I can see, Arlo is moving in the right direction. I just found it confusing to deal with so many changes just by adding a newer generation camera. There are other issues I had with the app, but I will get to that later. Once installed and connected, the Arlo Essential has a very clear and detailed picture for an HD camera. It has 130 degree field of view, and seems to display a clear and consistent picture from end to end. I feel this is one of the strong suits of this camera – the consistency of the picture quality from edge to edge. This camera does an admirable job with motion detection, detecting and recognizing important objects and distinguishing such from just random motion. It still does something I’ve seen in nearly every Arlo camera: it mistakenly detects sun and shadow changes as motion. I don’t know if there is any way around that with where the trees are in my yard. Every detection with the Arlo Essential is of course recorded in the cloud and made available in the Arlo app. The new version of the app has a landing spot for such activities. It’s called the Feed. Well, for me, it needs work because it is very slow when you have a significant amount of activity. I constantly sit watching spinning wheels waiting for it to fill in the thumbnails and sometimes the list. If I pull up the my.arlo web interface, it works perfectly (I really like the web UI more), but the app sometimes seems to bottleneck. I also run into more buffering issues when viewing videos on the app – a problem I believe could be associated with it trying to fill in the data for the Feed. When running properly, it works. My only other issue with Arlo is how long it takes to receive a notification from a detection. This is something I have been talking about for quite some time. Netgear needs to work on shortening the time a notification is received – it is significantly slower than many competitors. I would rather get the notification at first trigger, then be notified of the “what” post your recognition algorithm. That way I don’t lose time when a real incident occurs requiring attention. Should you buy an Arlo Essential HD camera? If you currently have an Arlo and need additional cameras, or want to replace older cameras, then the answer is a resounding yes. It is sleek, has good battery life, a good picture, a spotlight, and good night vision. For those looking to take the Arlo leap, I would look at a multi-camera bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been working great even with our low strength WiFi and was easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good security camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security camera, just installed couple day ago everything fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its a great buy!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a easy set it up with no problem. Especially with the app. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent out door camera, very good and clean view.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Peace of Mind +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Easy to install, excellent images, & reasonably priced for a bit of peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great camera for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. It works really well outdoors. Will be purchasing more for indoor as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for the price. It's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good now enough energy I have hardly charged it since I bought them I recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the best wifi possible with a orbi 6 router and the video still lags and have to think before coming on.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. Please read the following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HD Video quantity. Fast notification/alert on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product from arlo. Easy to use. Good design and work so well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backyard Camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home security tool, very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to video my CNC projects and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Gets every single move. The picture is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera at a good price point. Would recommend

    I would recommend this to a friend