Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 364 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the Essential 1-Camera Outdoor Wireless HD Security Camera for its great camera quality, ease of use, and impressive battery life. Users also appreciate the night vision, overall performance, and simple setup. Some customers have noted concerns regarding the subscription requirement, connectivity issues, and software performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-364 of 364 reviews
  • Rated 5 out of 5 stars

    Kings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es buena y lo mejor fácil de usar y ya se la recommended a mi familia

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is okay, however even on battery saving modes or balanced mode to conserve image quality and battery life it still seems to drain rather quickly. Other than that it does what its supposed to do

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 3 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge...have to charge every 3 days

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Maria,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 1 out of 5 stars

    AWFUL customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWFUL customer support. These cameras used to be great when they had a base station and Pro 2 series. I Would stay far away from these now.

    No, I would not recommend this to a friend