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Customer reviews

Rating 4.3 out of 5 stars with 364 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the Essential 1-Camera Outdoor Wireless HD Security Camera for its great camera quality, ease of use, and impressive battery life. Users also appreciate the night vision, overall performance, and simple setup. Some customers have noted concerns regarding the subscription requirement, connectivity issues, and software performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 364 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , I have several around my home . They work great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great picture and quality for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised by the quality of the picture. I’ll be buying more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in cold weather. Good picture with timely alerts. Feel safer already!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy setup. I had it up and running in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera I really recommend for home security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice outdoor camera. No wires, no fuss to install. Easy to pull up on my phone to see who's there.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love these camera way more than the Blink cameras we have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arlo camera is very good. The more important is that It keep my property safe and the ability to see on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo outdoor camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love my new Arlo camera, it works fine and allows me to see clearly when in use. I certainly look forward to purchasing more of Arlo products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You need a plan for it to send a notification

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera worked well until the free trial was up Now I get nothing in the feed and no notification that anything happened at all. If I go to device, I see that it recorded a person. There would be no reason for me to go to devices to see that because there was no alert. I have 4 additional arlo cameras (pro). They all show in the feed. Nowhere in the description does it say that you need to purchase a plan to see your video and be alerted. My other cameras save for 7 days without a plan with an option to buy a plan to save them for longer. I would never have bought this camera if I knew that I'd have to buy a plan. This isn't a 1 time cost. Of course it can no longer be returned since the window closed at the same time the free trial did. I didn't even choose the free trial. It started immediately.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. The Essential 2 Outdoor Camera come with a trial version of Arlo Secure. Once the trail subscription ends, we want to let you know there are some features that are still available. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Good For Buck

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. Easy use for home and family. Night vision is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family love it. No worries thanks Great customer service in the store

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Clear video

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love the clear video it has. Never had connection issues either! I love it. Added to pre existing cameras

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo essential Gen2 camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding camera with easy setup! The solar panel charger also keeps the battery fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo camera review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are easy to setup and use, I’ve bought several of them and they all work well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh...good for basic, but that's it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic stuff. Lag time is 3 to 5 seconds. And since the battery is IN the camera itself (Can't pop out like other Arlo's) you might have to have multiple cameras in rotation if you're not plugging in. Battery also runs out fast even in battery saving mode

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Base level unit, very well worth your $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for this was super simple, taking about 10 minutes. We are seriously considering getting another unit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Rick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great video!! Good price point !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo works

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that is easy to use and very effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this camera for sometime now. Great view. Even night shots are great. It picks up birds in my yard. I have two of them and they never let me down. When I am away I can watch my home even out of the country.

    I would recommend this to a friend