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Customer reviews

Rating 4.3 out of 5 stars with 358 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the Essential 1-Camera Outdoor Wireless HD Security Camera for its great camera quality, ease of use, and impressive battery life. Users also appreciate the night vision, overall performance, and simple setup. Some customers have noted concerns regarding the subscription requirement, connectivity issues, and software performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 358 reviews
  • Rated 2 out of 5 stars

    You need a plan for it to send a notification

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera worked well until the free trial was up Now I get nothing in the feed and no notification that anything happened at all. If I go to device, I see that it recorded a person. There would be no reason for me to go to devices to see that because there was no alert. I have 4 additional arlo cameras (pro). They all show in the feed. Nowhere in the description does it say that you need to purchase a plan to see your video and be alerted. My other cameras save for 7 days without a plan with an option to buy a plan to save them for longer. I would never have bought this camera if I knew that I'd have to buy a plan. This isn't a 1 time cost. Of course it can no longer be returned since the window closed at the same time the free trial did. I didn't even choose the free trial. It started immediately.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. The Essential 2 Outdoor Camera come with a trial version of Arlo Secure. Once the trail subscription ends, we want to let you know there are some features that are still available. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good camera - easy to set up and use - try it today

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo essential Gen2 camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding camera with easy setup! The solar panel charger also keeps the battery fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo camera review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are easy to setup and use, I’ve bought several of them and they all work well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo outdoor camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love my new Arlo camera, it works fine and allows me to see clearly when in use. I certainly look forward to purchasing more of Arlo products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Arlo user. Always easy to set up and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Base level unit, very well worth your $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for this was super simple, taking about 10 minutes. We are seriously considering getting another unit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality. It was easy to connect to my existing Arlo base station and WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay requires a subscription though if you are not into that

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for managing security outside of my business. It is easily monitored through an app on my phone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to navigate and no internal storage so have to subscribe to a plan. Others offer better value

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback with the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alerts are good and the video is really stable during nights. Easy setup and definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, each new generation seems to be better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    An overall good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great footage, durable outdoors, and just an overall good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. I bought 2 of them. They are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is mind blowing brought for mom and she love the technology A1 the trail will give u 30 dayz to make your mind up my answer was yes!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Clear video

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear video it has. Never had connection issues either! I love it. Added to pre existing cameras

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value easy to set up as an added camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works great and was easy to add to our existing system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was an addition to three that we already had. This new camera was compatible, and It works perfectly. The device has an added feature that our older cameras do not. The feature is a light that is motion activated. Its awesome and it was purchased at a great price. Best Buy always tends to have what we need.

    I would recommend this to a friend