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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.1 out of 5 stars with 692 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 692 reviews
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely frustrated with the Arlo Outdoor 2K camera. I absolutely do not recommend it. You can only record if you pay for their overpriced subscription. Without it, this camera does absolutely nothing because it has no micro SD card slot — zero local storage. Basically, if you don’t subscribe, the camera is useless. On top of that, their subscription is one of the most expensive on the market. This feels like a total money grab.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good camera in addition to my system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good addition camera for my arlo pro system. Good quality recording

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Terrible customer support for a decent camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does a great job with the video. However, be aware. I have the previous generation of the same camera, and the set up on this generation is terrible. I've called Support three times to attempt to set different schedules for each camera. Following the procedures that they sent did no good. Nothing would work. It was very simple with the older one. I was paying about $48/yr for recording for one camera on a plan. When I wanted to add the second camera, I was told that the old price was now $90 for one, and if I wanted to add another one, it would be $150/yr. Features like turning on the spotlight when motion was seen on the older one was grayed out on the new one, as were a number of other features. All in all, I'll be replacing the Arlo cameras with something else, even though I've got a couple of hundred bucks in them. Reading through the comments in the community forum confirm that Arlo is not interested in correcting the problems people are experiencing. I'm sorry I didn't return this camera before it was too late.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    alright set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that these are witeless amd stay charged for a lengthy period. but they eventually stopped notifying me of motion. lag if you dont have excellent internet.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Victoria,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new cameras! The look is very sleek and helps to blend in when needed! Great pictures and videos!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind, no subscription needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well even without the Arlo subscription, easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great and you can use them in different locations

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great little cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully just have issues with battery life while using solar chargers. Otherwise great and would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having to consistently add to the internet even though my signal is strong, so it’s kind of annoying my previous Arlo’s set up in the same locations never lost internet connection but they were 8 years old so I wanted to upgrade camera quality,

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy to use. Anyone can set them up no hassle . I recommend getting this product

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Good quality image, poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 12 cameras and 3 doorbells. I replaced Ring because ring at the time of purchase only had HD quality. With HD quality it was difficult to make out details or recognize someone especially at night. Arlo with 2K seemed like the way to go. Quality was excellent even with power set to optimized. Where Arlo goes south is the performance, My camera’s hardly record or worse yet record nothing. Most recordings are 2 seconds and don’t get much action and some don’t even record the same activity, I have two doorbells capturing the front door at different angles and I have package detection enabled. Two packages were delivered. A package was stolen and I only have 2 seconds of delivery and no footage on the other camera. 4 minutes later I see myself picking up one of the packages again only 2 seconds and also again nothing on the iother camera. It’s only after I see the delivery photo that there were supposed to be 2 packages. Somewhere in the 4 minutes between delivery and pickup one of them went missing. This is a private gated community. My suspicion, driver delivered, took a photo and doubled back to steal it or someone is following the driver and stealing packages in the 4 minute window. Either way I’m upset these cameras are useless but what they do capture is nice at 2k. I’ve had ring for close to a decade, through different generations and they work, they capture the action. But these cameras after 9 months are perhaps the worst performing system I’ve owned. Time to look elsewhere. What’s worse is that the cameras go down because battery drains in 2-3 days even after being solar charged. (was never an issue with ring). I charge to 100% then switch to solar and after a few days they’re dead again, Solar can’t keep up. And these cameras aren’t even recording anything. Poor performance. Don’t buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Has a great picture and easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture works easy. Has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo Security Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price & great quality. Night and day High Definition ! Installed quick and easy . Good battery life aswell. 2 way audio and can alert the authorities.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great vams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras I absolutely love the quality and sevice

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Extremely disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of ours recommended these cameras so I got them. I wish I did my research because these are extremely disappointing. The app is painfully slow and it's ridiculously expensive. The video doesn't even capture a constant stream just "events" which half the time it doesn't even detect a car pulling into my driveway. All of that, plus the battery life makes these abysmal. The video quality is good, and they're easy to mount. Besides that there are better brands

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Amsq,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Theft catcher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7777777 all 7s words great 7 is the best you can get i would recommend to anyone .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are very easy to set up and very easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Major connectivity issues, image quality bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First - Connectivity. One of the two cameras in the set never did connect with our Wifi. The other did, but after having a decent live view for a minute or two the image became very fragmented, glitchy and delayed. The camera was ten feet from our router with only a window between. Second - the app. Many people said the app is intuitive. I have many tech "toys" that I have apps for and this one sucked and was NOT intuitive. I never did find how to set up monitor zones. One feature I looked for that should have been in settings somewhere, I found by accident under my account/profile icon which made no sense. I returned the set of two Outdoor Wireless cameras and am going to try Ring next. Fingers crossed - at least I already have a Ring doorbell, and that works. I am really disappointed in Arlo and would recommend finding a different option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great picture quality and good value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, good quality but looses connection a lot

    I would recommend this to a friend