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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.1 out of 5 stars with 692 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 692 reviews
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price would recommend this to anyone looking for outside cameras

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    battery needs constant charging.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like the fact that they have to be plugged in to the power as they don't stay charged for long.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi YadiraV,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to navigate all of the custom settings for every cameras, great wifi receivers, excellent battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Essential 1 Camera 2k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, battery life goes down less than 1% per day. Clarity is vastly improved over the hdmi cameras.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are worse then the 1st generation arlo cams I had. I thought upgrading to newer technology would be better. But these camera have no base station and they are not compatible with any of there base stations. To look at the live view. It take 30 plus seconds to see the video streaming. I will be retuing these. Arlo you need to do better. The only thing that has changed are your inflated prices

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Brian,

      Thank you for your review. The delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and provide the necessary support that I need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good for this purchase 11/20/2024 security measures for my new home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unfortunate cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my packaged. Paid $400 for the carrier to canceled my order. Thanks but no thanks Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was free by after 30 days they're asking me to pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Gives instructions step by step. It notifies you when you need to charge the battery as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cameras - they work with the one's we already have. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, it has a long range of captivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I didn’t have to hard wire the cameras

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cameras don’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these cameras in good faith, and when we tried to charge them up they wouldn’t charge or connect to our wi-Fi. When we tried to return them we were told we had to get store credit because it was past the 14 day deadline to get a refund. We told the clerk that they were defective and she told us they would not give us a refund only store credit. We should be able to get a refund because the product was defective. When we bought the warranty we were told we could bring it back for an exchange or refund.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If you're unable to set up your Arlo cameras, please read the following article: https://kb.arlo.com/000062870.

      If you still need assistance, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    My arlo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really reliable cam just charge it connect it to the solar panel and you good to go all year without even charge it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice responsive cameras! I also like the new mounts which are basically slide and snap in place. To me this mount makes the camera more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very convenient to be able to add solar panels to each camera and with wi-fi signal be able to run these cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo 2k outdoor essential camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it wasn’t so grainy but other than that I love these cameras

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful camera! Once i purchased the subscription they would not work!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Lori,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Best Buy Employee

    Rated 5 out of 5 stars

    Family safety

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I haven't used security cameras before but i am glad to use them now for the safety of my family

    I would recommend this to a friend