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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.1 out of 5 stars with 692 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-692 of 692 reviews
  • Rated 5 out of 5 stars

    A must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and provides a comfort of security for my home and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install great pixels great Sound and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view distance and clarity of video covers all areas I needed within my 5 acres

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH THE MONEY OR THE TIME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't give a 1/3 star review or I would have! This product is WAY TOO overpriced! NO help from customer service; in fact they SEND you to a COMMUNITY webpage where the 'community' answers your questions - IF YOU'RE LUCKY! This is NOT plug and PLAY. It sounded good at first nut a couple of years into it you WILL find out that your money would have been better spent buying a PROFESSIONAL, INSTALLED SYSTEM - DO NOT BUY THIS OR YOU WILL REGRET SPENDING THAT MUCH MONEY FOR THAT BIG A HEADACHE.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great cameras for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect , battery runs for weeks before recharge. Installed everything in a hour from box to working 4 cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my access to all of whats important to me when I am away

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    GARBAGE & USELESS 5+ years of owning the system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Arlo for 5+ years... DO NOT BUY it's HORRIBLE!!!! Playing games when leaving the house trying to turn on Arlo for over an hour. Sending me invalid codes when I'm already logged in. Makes the system COMPLETELY USELESS!!!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Angelo,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I like the way I can speak thru it and the light is convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo essentials

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view, easy to install with the new updated app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo Failure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two outdoor cameras and a doorbell camera, but have been experiencing issues since their installation. Firstly, there is a delay of 10-15 seconds on live playback, recording, and notifications which is very frustrating. I have contacted support multiple times, but no resolution has been provided yet. Secondly, the technical support team lacks follow-through and clear solutions that can be validated and acted upon. When I explain that I have already tried the methods they suggest, they keep repeating the same jargon. Thirdly, acquiring multiple cameras to secure your property can be expensive, and it would be helpful if local storage options were available across all their cameras, not just the higher-end ones. Lastly, the geofence automation doesn't register correctly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Off line

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck they keep going offline and when you're not at home traveling they are worthless

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about your concerns. If your Arlo camera is offline, please visit https://kb.arlo.com/000062923/. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful- returned items

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item did not hold a charge was awful. Even with solar panel it was dead

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Lee

      Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us