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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 672 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 672 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Addition to my Existing Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the 2 Arlo outdoor cameras was an excellent addition to my existing 3 outdoor cameras at home. Connecting to the WiFi was easy and installing onto the house was seamless. Video quality is awesome, and I feel secure while away from home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life is terrible + cant trade out battery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set seemed like a good deal. Well sometimes things are too good to be true! My old arlo camera set worked much better that i bought in 2017. I assumed with new technology that i would get better battery life! And the best buy associate didn’t know her product and told me i could buy extra batteries for these cameras. Well guess what??!! These cameras do not allow for interchangable batteries. The battery is attached to the camera only and you cant trade/change them out. The battery life is terrible. It lasts about 3 weeks. Ugh! Charging each camera takes about 6 hours+. And Arlo provides you one cable to charge 4 cameras. I expect much more from Arlo. This is why this set is on sale! Too much maintenance and difficult to maintain. Buy soemthing else.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Susan,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo Security Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price & great quality. Night and day High Definition ! Installed quick and easy . Good battery life aswell. 2 way audio and can alert the authorities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great additional cameras to add to my set of four

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set of 4 camera's to update as the Arlo cameras I had are getting old and I wanted new ones. I wanted to add a couple more and so I bought these two. I love the light that comes on after dark when a person or animal passes by. They are great and easy to setup. The battery lasts way longer too than the ones I replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clear pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can see what is going on at home when we’re there. This have great quality pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Essential Outdoor Cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Essential cameras are easy to install. The price was great.

    I would recommend this to a friend
  • Cons mentioned:
    Mount

    Rated 3 out of 5 stars

    Only mounts one way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the camera gors, it works fine. My complaint is that it only mounts one way and the camera doesn’t swivel in any direction!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Randy,

      Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terry c

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i hVen’t hsd any problems . I have used another systrm but Rlo is the better one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest and no delay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered without no disappointment, accuracy is assured

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I give this product five stars is because they are very good quality, excellent monitoring, they have a very excellent audio and alert system and since I bought them, I have been able to leave easier because they let me know if someone or a package arrives.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having to consistently add to the internet even though my signal is strong, so it’s kind of annoying my previous Arlo’s set up in the same locations never lost internet connection but they were 8 years old so I wanted to upgrade camera quality,

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grate gives me peace of mind when in at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backyard Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase 1 camera to replace an older arlo. So happy with this camera it has more options and clarity is awesome. The camera is C so its better connection stability. I am using my old arlo solar panel until I receive the C arlo solar panel. I highly recommend this camera. Easy to install and upgraded on cell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Extremely disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of ours recommended these cameras so I got them. I wish I did my research because these are extremely disappointing. The app is painfully slow and it's ridiculously expensive. The video doesn't even capture a constant stream just "events" which half the time it doesn't even detect a car pulling into my driveway. All of that, plus the battery life makes these abysmal. The video quality is good, and they're easy to mount. Besides that there are better brands

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Amsq,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Arlo cameras for 15-20 years. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My second security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly good purchase and useful to protect my car and property

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear and notification is immediate. Easy to navigate and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Arlo essential camera 2nd gen 2k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to install and set up. Clear picture. Fast video processing.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, good quality but looses connection a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GGreat quality, this camera is absolutely fantastic! You don't have to worry about your neighbor, and the price is really good. I just adore it!

    I would recommend this to a friend