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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 672 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 672 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good cameras sound and video are perfect, make sure you do charge them and buy the subscription, for the price best buy has it wont find anything better

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use and setup. Great price. Great service contract. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and instructions for set up are so easy . Recommend these Arlo camaras .

    I would recommend this to a friend
  • Cons mentioned:
    Storage, Subscription

    Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am irritated. Less than a 30 day return window. The cameras are useless without a subscription. Not sure why I spent $250. No option to record locally. Cannot record live streams. The only thing you can do is watch (no proof) and talk/listen/sound alarms. Reviews of the product speak for themselves and I'd think Best Buy would be concerned about offering more value to their customers.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michelle

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery and Need Membership to record

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great quality image and build, The biggest issues are that the battery lasts around 1 week, and after the trial version of the software, you cant record. So I decide to return them.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Emmanuel,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all also good since they have built in led and pretty bright and the best part installation is super easy

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to setup and install

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install. The iphone app works great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home Surveillance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, Excellent Video & Picture Capability

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Essential 2 cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate Affordable. Many useful features.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Always a carch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Just hate the subscription portion after trial month is over. Would have been 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best brands of cameras for home monitoring. The best image for your security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo Security system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excelant purchase. It is easy to set up and use. Everything we needed for a security syatem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great buy. Easy to program and setup. Battery life is pretty good so far and easy to charge

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great .the catch everything. They are easy to charge and use. Batteries last about 2 days of running time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for moms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, I have 7 in total, at first I bought 4 to secure my house, I used it for a month and I was so satisfied that I bought 3 more to put on my babies crib. You don’t have to charge it all time so it’s a great advantage for me because I can move them around my house to keep my babies safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras dont need to worry about leaving for work nd traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and well packaged. These cameras have great color resolution and a wide view. Love being able to talk through them as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a little tricky to get set up and working but once we did they work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Arlo cams!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect resolution. I’ve had the original Arlo then upgraded to the regular version of this. Now I purchased these 2K versions and the resolution is much more crisp. No problems whatsoever I highly recommend Arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy setup and amazing video quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 cameras for less than 200, amazing crispy quality, a lot of good features and free trial. Amazing product.

    I would recommend this to a friend