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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 672 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 672 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Arlo for 8 yrs and really like the quality of videos and peace of mind when away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with your product, easy to set up, and use. Would recommend to family and freinds.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product clear and good quality will order more.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best bang for your buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent cameras to use outdoors or indoor. These are Gen2 Essentials, you don’t need a hub, just wifi. The work in conjunction with previous versions of Arlo cameras, you just have to upgrade your app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras to start off your system. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    EFFECIENT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return item, to get an updated one. it is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great they alert you to everything noise, motion and animal etc. and you can customize the settings to what each camera you place is going to pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these set and installed. They work really well

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great security cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these cameras for e years and they work great. The video are clear and the slert is on point.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not buy Arlo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had nothing but problems with these cameras. Battery life drained too fast, even with solar panels. We're taking the cameras down every other week to charge because they won't stay charged with the solar panels. Arlo sent us new solar panels for two of our cameras and still no change. Now the cameras won't charge with the charging cord and Arlo is saying its the power adapter even though a different camera charged no problem using the same adapter. So now we have to buy a new adapter and see if the cameras charge. Do not buy these cameras!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kristen,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Security Camera

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, i recommended getting the solar panel so you never have to recharge the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good camera -videos are very clear-only con is the lag time between motion and notification wish it happened instantly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Record

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a thought about it. Trying to check if it is able to reset the recording feature on my camera.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera & very easy to setup. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It notifies you when a person, car, or animal gets close to your home. I also love the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surveillance System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a security surveillance system for my home and this one is perfect for my needs. It was easy to set up and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the two way communication, 4K recording, and color recording at night. As well as the siren.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo essential cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for the cost, and the app is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cameras for the price, i bought them on sale and love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo battery cameraThese convenient devices offer a flexible security solution for your property. They are designed for easy installation and can be placed virtually anywhere. The wireless functionality eliminates the need for complicated wiring. Long battery life ensures continuous monitoring without frequent charging. Enjoy peace of mind knowing your property is under watchful eyes.

    I would recommend this to a friend