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Customer Ratings & Reviews

Your price for this item is $57.99
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Customer reviews

Rating 4.1 out of 5 stars with 641 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Essential 1-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with Color Night Vision for its great video quality, ease of use, and simple setup. Many appreciate the effective night vision, overall performance, and motion detection capabilities. Some customers have expressed concerns regarding the battery life, connectivity, and limitations with the mounting options. Additionally, a few users feel that the subscription cost is high and local storage is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 641 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these new cameras. Easy to use set up and install

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    outdoor camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Just what we wanted. Clear pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to setup. Still not sure if you need a subscription or not. Seems like you do. Was hoping to avoid that aspect.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback with the development team. We also want to let you know some features are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Outdoor wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advises me on outside activity, persons approaching, animals approaching.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Outside camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews of the Arlo are good. That’s why we invested in this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great i love them. I tell all my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough of this product!!! A must have for your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo outdoor cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Charge time is efficient and very manageable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good system for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and convenient without having to run cables

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Awesome

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Essential outdoor wireless security camera. 2k second generation with color night vision. I love this camera the picture is crystal clear even when zooming in it stays pretty clear compared to my previous security cameras. I love that it's rechargeable don't have to worry about replacing batteries. It was quick and easy to mount once you download the app which you do need you can set it up to get notifications or you can turn it off, motion detector it also identifies if it's an animal or a person going past the camera. It also has a spot light & siren. The microphone speaker is load and clear typing can hear and be heard clearly. The color night vision is also very clear I really like that it has color night vision images are better identifiable then the traditional black and white night vision images. It was easy to connect to WiFi at first it would connect then disconnect or took a little time to load but after a couple hours it was fine and have had no issues with the wifi connection after that. I would highly recommend Arlo wireless camera. We've already gone out and purchased several more to secure all of our property and also got a couple for inside the house to keep an eye on our dogs while we are out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. They are easy to install, and the batteries last forever. I purchased it in Jauary 2024 and have only had to th recharge the batteries once.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo essential camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo essential Cameras work very well. Easy to set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cameras don’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these cameras in good faith, and when we tried to charge them up they wouldn’t charge or connect to our wi-Fi. When we tried to return them we were told we had to get store credit because it was past the 14 day deadline to get a refund. We told the clerk that they were defective and she told us they would not give us a refund only store credit. We should be able to get a refund because the product was defective. When we bought the warranty we were told we could bring it back for an exchange or refund.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If you're unable to set up your Arlo cameras, please read the following article: https://kb.arlo.com/000062870.

      If you still need assistance, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, limited in capabilities. The price point is okay for such a basic product.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kelly,

      Thanks for sharing your review. We like to learn more about the limited capabilities concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera ever got you connected all the time 3d

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    RoosVelvet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not told how to chat this Camera. I don't know if it comes down easily like the other or what.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely prefer these camera and the Best Buy employees was the best!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoor cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I think it needs better camera quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nope.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for 6 months. Then, it started overheating when I charged it. When it overheats, it will shut down and pause charging. Definitely will not purchase again.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tori

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Buy the solar charger to optimized your camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I’ve had vivient in the past but I prefer this personally. It’s wireless but there’s also the option to purchase the solar panel charger which I also purchased to keep my camera powered at all times. Great products

    I would recommend this to a friend