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Customer Ratings & Reviews

Your price for this item is $57.99
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The comparable value price is $189.99

Customer reviews

Rating 4.1 out of 5 stars with 642 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Essential 1-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with Color Night Vision for its great video quality, ease of use, and simple setup. Many appreciate the effective night vision, overall performance, and motion detection capabilities. Some customers have expressed concerns regarding the battery life, connectivity, and limitations with the mounting options. Additionally, a few users feel that the subscription cost is high and local storage is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 642 reviews
  • Rated 5 out of 5 stars

    Buy the solar charger to optimized your camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I’ve had vivient in the past but I prefer this personally. It’s wireless but there’s also the option to purchase the solar panel charger which I also purchased to keep my camera powered at all times. Great products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Second set I’ve purchased and very pleased with the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these cameras work for what I need them for I think it’s very reliable for inside the garage or even home surveillance.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are fine, but they have to be charged too often to be effective. Sadly, we kissed the return date, so we’re stuck with these. But honestly, buy the solar ones instead. You’ll be happier.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery died within 2 days after charging. I had the zone area and the motion set to 50% and the battery still drained. The video quality was good on 2 of the cameras but one had a pink haze.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, but few years back you got video recording now you don't. You have to buy service. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    battery needs constant charging.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like the fact that they have to be plugged in to the power as they don't stay charged for long.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi YadiraV,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a nice range on it. The view is great. The light is very bright on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & customer service.Thank you guys for making things easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was free by after 30 days they're asking me to pay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Okay, it is not mounted yet. Best Buy is going to mount.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    too soon to tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it so far, the notification is a little slow but could just be my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these cameras in just of time.. i got them for $149, the day after it jumped to $369

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price would recommend this to anyone looking for outside cameras

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong solar panels & my cameras in the back are de

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still waiting for Best buy to install my solar panels for the 2 back cameras. They sent 2 wrong solar panels with my cameras & the installer took them back to the store because they were the wrong solar panels. Now my cameras in the back are dead.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Camera Charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras don’t really last a good amount, having to take them down and charge them every 3-5 days. Wish I could’ve returned them when I had the chance.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Georgina,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Recommended Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied with initial purchase, so this is a repeat purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Arlos

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras the quality and response time is amazing and they are easy to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unfortunate cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my packaged. Paid $400 for the carrier to canceled my order. Thanks but no thanks Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and provide the necessary support that I need it for

    I would recommend this to a friend