Customer Ratings & Reviews
- Model:
- VMC2040B-100NAS
- |
- SKU:
- 6455379
Customer reviews
Rating 4.4 out of 5 stars with 564 reviews
(564 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Essential Indoor Camera - VMC2040's high-quality images, ease of use, and included privacy features. Many appreciate the straightforward setup and the camera's affordability. However, some users experienced connectivity issues, and others noted limitations regarding battery life and compatibility with certain smart home systems. Overall, the positive feedback on image quality and ease of use outweighs the negative comments regarding connectivity and other minor drawbacks.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
NoGo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have arlo cameras in my home and they're great! Tried on several phones through the Arlo app but could not connect
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello v808,
Thanks for your feedback. Your Arlo system can only be connected to one admin account. To allow another device/user to have access to the same cameras, we recommend setting up friend account by following the steps here : https://kb.arlo.com/000039122/.
For further assistance, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Pros mentioned:Camera quality, Setup
Rated 5 out of 5 stars
Great pet camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an easy setup and addition to current service. I love being able to check in and talk to my 3 golden retrievers during the day. Love the privacy shield option when I’m home. Video and audio are great. Perfect for what I need.
I would recommend this to a friend Rated 1 out of 5 stars
Indoorcamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt like it . Not easy to connect with my andriod phone . Had to return it and went with a ring product
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Hpprinter,
We value your feedback and appreciate you sharing this with us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo customer support is non existent and therefore the product stinks
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. Please navigate to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Easy Setup and Great Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and great picture quality. I have other brand cameras and the picture isn't as good and cost more. The Arlo seems to be winning!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tons of features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an existing security system with one camera but have two points of entry for my loft. In shopping around for a solution to cover the other zone i knew i wanted something simple but that allowed me access remotely and could deal with me having two cats running around the house. Enter the Arlo - which does everything i need it to do and so much more. My favorite feature is the geofencing arm and disarm. The camera is in a position that I’d be setting it off constantly if i were at my desk working. With this feature the camera doesn’t come on until after i leave the predefined circle. The device was completely effortless to set up and Arlo’s app does everything I need. There is subscription services available for cloud storage and monitoring that I will consider when the trial is up. Overall this is a solid solution for being able to monitor anything you’d like and you don’t need battery capabilities.
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
I would recommend this to a friend Rated 1 out of 5 stars
Could not install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not install as the App couldn’t see the device
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Franc,
Thank you for your review. If you're unable to add your camera to the Arlo Secure App, please read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Another homerun from Arlo
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have several wireless Arlo cameras, and I decided it was time to add a wired one to my inside network. Arlo does an amazing job with their cameras and this is no exception. WOW. I am able to leave this plugged in and it can monitor our entrance from the inside now. Well done. I enjoy having one wired in and always on power and the 1080 picture is very clear.. In the box you will get the camera, mount, AC adapter and even some screws if you decided to hang it on the wall. BONUS you get a privacy feature. This is a snap in place cover that goes over the camera and mic. A great feature to use when you are home so everyone knows you are not recording their activity, rather you take it off when you will be gone for security. This camera works extremely well in the Arlo app on your mobile device and allows for all the same security settings as the wireless models, when to record motion, etc...
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
I would recommend this to a friend Rated 1 out of 5 stars
Broken from the start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with my purchase. Broken cable right out of the box
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. For further assistance on addressing the broken cable out the box, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Rated 4 out of 5 stars
Great Arlo Camera - Need Paid Subscription
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Arlo camera. First is a wire free outside camera which is great, but requires a battery charge every 2 months or so which means taking it off the mount, bringing it in to charge for 6 hours, then going back outside to re-mount. This new one is wired which is nice, no more charging every so often. Since I already have an Arlo camera, setup was quite easy. Make sure you already have the Arlo app downloaded. You will need this and it is required for setup. In the box you have the camera, a wall plug, a power cord that attaches to the wall plug, a wall mount adapter, and some screws plus installation manuals. Honestly, you don't need any manuals. Just download the app, click the "add camera" button, and follow the steps. You also need the app during installation because it pops up a QR code and requires you to scan it with the camera you are setting up. So make sure you have good lighting in the room. Setup took me probably about 5 minutes. Another 5 afterwards to download the firmware updates. These Arlo camera are nice. They come with a free 3 month subscription trial. But that's why I took off 1 star for my review. During the free trial, you get all the bells and whistles. Alerts, motion alerts, recording storage, etc. After that ends though, these are pretty pointless without buying a subscription. Without one, you no longer get any type of alerts on your phone. Someone could be right outside your house breaking in, right in front of the camera, and you would not get an alert. So what's the point of this? Without a subscription all you can do is "view" the camera from your phone and see what's going on, but you can't record or store anything. So again, unless you have the app open and are viewing the camera, you would never know what was going on, and at that point, what's the point of having security at all? So you will need a subscription. You can buy it buy camera at $2.99 + tax per camera. Or you can buy a plan that covers all your cameras. After my 3 month trial on the new camera, I will need to decide which way I want to go. Other companies like Nest by Google switched to a more customer friendly option where there is 1 subscription choice and it covers all your cameras. That is $6 a month. Arlo needs to go that route and just make 1 plan for all the cameras. Overall camera is great, and I would recommend.
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
I would recommend this to a friendRated 1 out of 5 stars
Not user friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions to link. It is not intuitive at all
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Fran,
Thank you for your review. The app has a step by step instructions with instructional videos when you click on add new device.
If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
- Pros mentioned:Ease of use, Privacy shield
Rated 5 out of 5 stars
Easy to setup and use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week with the camera I like how easy it was to setup and add to my dashboard. The privacy screen is a real nice touch too.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great add on camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the indoor arlo camera to add coverage to my system. Easy to install and great picture and audio
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great addition to Arlo System
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and great video quality. I have this camera setup in the corner of my living room. Call me old school but I like that I don’t have to worry about changing the battery.
This review is from Arlo - Essential Indoor Camera - VMC2040 - White
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to use! I like the notifications you received with the home away function
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Rated 5 out of 5 stars
Great features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great night vision and clear picture and wide angle. Privacy screen also nice touch
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Outstanding indoor camera.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, great resolution and inexpensive for a quality camera.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Best camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great discreet little camera. Easy to connect to Hub. Great video quality.
I would recommend this to a friend - Pros mentioned:Camera quality, Privacy shield
Rated 5 out of 5 stars
Great secure camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is very well constructed and the privacy shield is great addition.
I would recommend this to a friend - Pros mentioned:Privacy shield
Rated 5 out of 5 stars
Exactly What I Needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wired, indoor option was perfect for my needs. I'm using two essential indoor cameras to keep a eye on my elderly cat while I'm at work. Knowing that I can see when and how well she's napping and eating allows me to better understand how she is doing in the last few months I have with her. Also, having the privacy screen when not is use gives me general peace of mind.
I would recommend this to a friend












