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Customer reviews

Rating 4.4 out of 5 stars with 60 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the Essential Indoor Security Camera 2K, particularly its impressive video quality and ease of setup. Many users appreciate the reliable motion detection and the added privacy shield feature. The camera's night vision, wide field of view, Wi-Fi connectivity, and compact design also contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Value Indoor Cam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality for the price. I use it in my garage. I wish it had come with a longer charging cord. Arlo app is easy to use and the camera itself is easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice camera.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the camera for the indoors and it’s a big life changer. I used to leave my house scared but now I feel so much better with this thing in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite indoor cameras. Solid connection and great video

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good camera but does not send motion alerts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera but it does not alert you of motion detected in a room. It has a privacy shield that physically moves whoever you click on the app to turn it on. For that reason, I gave it 3 stars. If that’s what you need, go for it. But if you rely on Arlo to alert you of motion detected, then go with another Arlo option. Not sure if they all do, but my camera is also a little warm to the touch.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi LillyC,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Essential Indoor Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly inexpensive and easy to use. Doesn’t always pick up movement. Picture quality isn’t the greatest. It works for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera, I found it very easy to use and set up in the app. Works very well and was very affordable. I bought it for indoor use, would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Privacy shield, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing indoor camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression: My first impression of the Arlo Essential Gen 3 Indoor camera is that it is another excellent Arlo camera that is loaded with features for an unusually low price. It has the same strong plastic body and solid build. It has a power cable and no battery. Also, there are no magnetic mounts that come with these. What’s in the Box: • 1x Arlo Essential 3 Indoor camera • 1x 2m indoor charging cable • 1x indoor PA • 1x wall mount and screw kit • 1x quick start guide Technical Specifications: • Maximum Video Resolution: 2304 x 1296 (2K) • Video Modes: 2K, 1080p, 720p • Frame Rate: 24 frames a second • Image Sensor: 3 Megapixels • Digital Zoom: 12x • Field of View: 130° • Night Vision: Color Night Vision and IR B&W Night Vision • 2-Way Audio: Yes, with echo cancellation • Microphone: Yes • Siren: Yes • Motion Detection: Yes, with a 110-degree horizontal field of view • Connectivity and power • Connectivity: 2.4GHz & 5GHz dual-band Wi-Fi • Power: Plug-in AC adapter with a 6.5 ft cable • Indoor only • Minimum Operating Temperature: 32F • Maximum Operating Temperature: 113F • Camera Mount Type: Tabletop & Wall Mount Pros • Video quality: Sharp and detailed 2K resolution with impressive night vision. • Ease of use: Quick and simple setup process through the Arlo app. • Intelligent alerts: Smart motion detection can distinguish between people and animals. • Privacy: It includes a physical privacy shutter that can be activated manually or automatically. • Connectivity: Connects quickly to both 2.4 GHz and 5 GHz Wi-Fi, and the app is easy to navigate. • Alarm: A loud siren built into the camera is loud enough to startle an intruder. Cons • App complexity: The sheer number of settings can be overwhelming for new users. • No local storage: There is no option for local storage (like an SD card) on the camera itself. Setup: Setup is typical Arlo setup. I opened the app, clicked on the Add button, and everything got set up easily. It’s always been easy with Arlo, and it’s even easier now. There really isn’t anything to worry about, the app does all the work. And this camera connects to both 2.4 GHz and 5 GHz networks. Performance: Let’s get right to it; The video quality is excellent. I’m so used to 4K I wasn’t sure that 2K would be good enough. But for inside use, it’s far better than good enough. The quality of the image is very sharp and crisp. Everything is clear, and during daylight hours, the colors are accurate. And the night vision is superior to any indoor camera I have used up to this point. The camera does a really good job lighting the area up evenly and reduces shadows that other cameras struggle with. When using it for closeups in night vision, the detail is amazing. And for covering rooms, the 130° field of view gives you a lot of space for such a small camera. Arlo takes data privacy seriously. They approach this on two fronts: end-to-end encryption of the data and the Privacy Shield. Encryption protects video data to ensure it doesn’t fall into the wrong hands. The Privacy Shield is a physical shutter that closes to ensure there is no video being recorded. The click it makes when closing along with the obvious white shield offers comfort of privacy without worrying. The advanced AI is impressive. It provides motion detection with enhanced facial recognition, animal recognition, vehicle recognition, and even fire detection. And the alerts are also AI enhanced, providing animated previews and event captions in the notifications. This camera also has great audio. It has a single microphone that allows two-way communication between the camera and the app. This communication is enhanced with noise reduction and echo cancellation. This camera does not provide local storage like many other cameras. It does provide storage, through both the Arlo Cloud and adding a MicroSD card into a Smart Hub and connecting to it. Another nice feature is compatibility with numerous Smart home systems, such as Google Home, Amazon Alexa, Samsung SmartThings, Apple HomeKit, and IFTTT. Conclusion: I am an Arlo fan. I have had my house protected by Arlo since they 1st came out. I eventually took out the outdoor cameras because I could no longer get up on ladders to change out the batteries. But inside my house it’s an Arlo house. Arlo Essential Gen 3 2K Indoor Camera is a great camera for an amazing price. It is feature rich, offering amazing video - both daytime and night vision with crystal clear, crisp video. Enhanced AI provides more accurate tracking and enhanced alerts. The two-way communication feature provides clear audio between the camera and the Arlo App. And the camera provides security by providing encrypted video data and a privacy shield that provides assurance that the camera is not recording with its White shutter. And finally, it is compatible with the most common smart home systems. This is not unusual features for an Arlo system, but all of this is included in a camera for less than $50.00. And with the paid subscription, you get additional AI features and online storage of your video. I am really surprised by Arlo’s new indoor cameras, but I couldn’t be happier. If you are looking for a good indoor camera with amazing quality and feature rich, all for less than $50.00, you won’t go wrong with the new Arlo Essential Gen 3 2K Indoor Camera. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Selen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera works perfect easy to setup highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily setup and clean videos Videos quality great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Indoor Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase. The quality of the camera works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Indoor Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little camera exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera for the value, works with wifi or hotspot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not connection .............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera best for security it helps and notification and other stuff I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to monitor my dogs when I am not home. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. it was reasonably priced and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    test product purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for intended purchase. Purchased to check if I wanted a more complete system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great, the image is clear and its app records and notifies you of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but effective camera. Very good for indoor use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself has excellent optics and provides clear video. The major problem is software. I have used Arlo for more than 10 years and had a good experience up until now. My camera stopped communicating with the app and despite multiple phone calls taking an hour or more with support and promises of an "engineer investigation" followed by them calling me back with a solution nothing ever happen. Something has gone wrong with this company in the last year and I would recommend Best Buy discontinue carrying their products.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us