Customer Ratings & Reviews
- Model:
- VMK2430Y-1BYNAS
- SKU:
- 6502273
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
Easy to use.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to keep an eye on our gate. Does the job. Love this little security camera.
I would recommend this to a friendIts ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system itself is a little complicated an the zoom is blurry. If its foggy or rainy you cant see.Overall not to bad but the for the price I expected a little better quality
No, I would not recommend this to a friendARLO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I wanted. After we finally got rid of the equipment we were sold that did not work with our system it works fine.
I would recommend this to a friendGreat add on camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good add on camera with other arlo system. The light is a little bright and unneeded, but overall works great.
I would recommend this to a friend- Cons mentioned:Battery life
Defective batteries
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of them and both have battery issues. In one, the battery charge lasted a week and in the other three weeks.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello FromLosGatos,
Thanks for your feedback. Your Arlo Essential Spotlight camera's battery life approximately lasts up to 6 months in average use. For tips on how you can extend its battery life, please check this article : https://kb.arlo.com/291/.
If you need further assistance, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Temporary fix
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got conned into buying this i stead of the newer model cause no one can handle the product
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Matthew,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Good camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the front porch in case someone is approaching and with the built in light deters unwanted company.
I would recommend this to a friendSecurity cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Made a great choice. I would recommend it to others
I would recommend this to a friendNeed more
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, picture, and sound. Tha charge last a long time maybe 6 to 10 days
I would recommend this to a friendArlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor customer support, wouldn’t recommend this product ever
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Will,
We want to work with you to address the customer support experience you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Great Arlo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cam, I like because it’s wireless and the battery it’s amazing with long duration, I recommend it %100
I would recommend this to a friendGood security camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't want to deal with the security camera that has cable, this is the best security camera.
I would recommend this to a friendGood camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is an add on to the ones we already have bad it does not disappoint.
I would recommend this to a friendWon't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get the camera to function when hooked up to my iPad. I got no satisfaction when I called for support. this was a waste.
No, I would not recommend this to a friendArlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo works great. It has great coverage of my entry. I was able to hook it to my phone and receive alerts.
I would recommend this to a friendSecurity cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Arlo 2 The Arlo essentials I have a spotlight in the battery life is a lot better recommend everyone
I would recommend this to a friend- Cons mentioned:Battery life
Junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery onl lasts month while claiming that it holds charge for 6 months. Then you never know when it'll die since the battery level is never accurate in the app. If you contact their customer support they'll just blame your charger.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Robert,
Thank you for sharing your Arlo Essential Spotlight Camera experience. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance information, please navigate to Settings > Support in the Arlo App for service options available to you.
Regards,
Arlo Team
Outdoor cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product comes with a free three month trial before you wanna get a subscription well worth it
I would recommend this to a friendGreat Addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to my Arlo platform. Easy to add to hub. Great resolution. So far excellent battery life!
I would recommend this to a frienddefinitely worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work great! They were a little difficult to get hooked up but overall so far they are good.
I would recommend this to a friend