Customer Ratings & Reviews
- Model:
- VMK2430Y-1BYNAS
- SKU:
- 6502273
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have all worked great for us, no issues at all!
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice although the alarm is not as loud as it implies but overall I feel great about this purchase
I would recommend this to a friendSecurity cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second Arlo system bought and it works well. This one doesn’t have the hub station and I like it better.
I would recommend this to a friendGreat!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great!! It's exactly what we needed for home security!
I would recommend this to a friend360 security !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.added my 4th camera to my system works great just like the rest of them
I would recommend this to a friend- Cons mentioned:Battery life
Battery is JUNK! Save your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this camera! The battery life sucks.... it’s been setup for 1.5 weeks and I already had to charge it. I have it set to run from 10pm-4am and there isn’t a lot of traffic where it’s setup. Keep your money, go with the Arlo with replaceable batteries. I own 4 Arlo Pro and only have to charge those batteries once every 3-4 months depending on useable and weather (winter)
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Thank you for taking the time to share your Essential Spotlight Camera experience. Check out these tips on how to extend your Arlo Essential Spotlight Camera's battery life: https://kb.arlo.com/291. Additionally, please note the following environmental factors also reduce battery life: Temperatures below 32°F (0°C). Low-light environments that require infrared sensors to work harder. If you need further assistance, please visit https://www.arlo.com/en-us/support/contact.aspx and select your preferred method on reaching our Support team. ^KN
Save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to install. Junk, don't waste your money
No, I would not recommend this to a friend- Cons mentioned:Battery life
Absolute garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Worked fine for about a week Losing network connection bricks the camera and burns out the battery. This happens about every 24-36 hours. Setup is a pain through the app and takes forever to discover the camera. Will never buy this brand again. Absolute garbage
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Bby8rev131, The Essential spotlight camera battery lasts up to 6 months with Average use. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. Too many triggers such as heavy traffic may cause the battery to drain much more rapidly. You can try adjusting your cameras positioning to lowering the sensitivity to a desired level to help with unwanted motion detection. Regards, Arlo Team
- Cons mentioned:Battery life
Not happy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries are dead. The camera no longer charges after 3 months of use. Dont waste your time.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Maxb,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Regards,
Arlo Team
- Cons mentioned:Battery life
Worst Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was the worst for us, it didn't work to our expectations, kept having to call or chat with Arlo. There was a cat on our front porch where the camera was facing and never set the camera off and it was like 3 ft away. It kept shutting itself off and losing Wi-Fi which the box is less than 15ft from the product. No,no and no I wouldn't suggest this product to anyone.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Thank you for sharing your Arlo Essential Spotlight Camera and support experience. Our team would appreciate the opportunity to work with you further to ensure your camera is configured to meet your expectations. Please send us an email at askarlo@arlo.com and include a screenshot of your Best Buy review, the email address linked to your Arlo account, your case number and contact number.
Very bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad product money wasted in the trash!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ema,
Thanks for sharing your review. We like to learn more about the concerns you have about the cameras. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connection
Terrible camera and even worse support
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of these cameras and have had nothing but issues with them keeping connected. When I called support on it, even though the cameras show the purchase date and I have the upgraded support. I still have to provide additional proof of purchase for them to replace their terrible product.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services.
While we understand the inconvenience of providing additional proof of purchase, sometimes additional proof is required to validate your purchase when we are unable to confirm in our system,
We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Arlo - Essential Spotlight Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job, but you have to recharge every two weeks
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Marty374,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Regards,
Arlo Team
Arlo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Words can’t explain how much me and my family love this product and it’s the best we’ve had by far
I would recommend this to a friendArlo camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working great with my older cameras, and with the solar panel I bought with it.
I would recommend this to a friendGood Value Outdoor Video Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution quality in a relatively inexpensive camera.
I would recommend this to a friendWeather Tested
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, works great in the weather attached to the back yard fence.
I would recommend this to a friend- Cons mentioned:Battery life
Don't buy this product with the spotlight
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really shouldn't even give it one star. I had arlo cameras that worked just fine. However, I had to charge the batteries about once a month. These said the battery life was 6 months. I'm lucky if they last 6 days and then it is miserable to try to charge them for some strange reason. I need to see if they will take them back or throw them in the trash.
No, I would not recommend this to a friend Just what I needed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can put these cameras any place I want. And with the solar panels I ordered, it will be even better.
I would recommend this to a friendGreat.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that battery last 6 months. Don’t really care for the light feature.
I would recommend this to a friend