Customer Ratings & Reviews
- Model:
- VMK2430Y-1BYNAS
- |
- SKU:
- 6502273
Customer reviews
Rating 4.1 out of 5 stars with 3281 reviews
(3,281 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best wireless spotlight camera, I recommend it
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Poor home security cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazed at how poor the battery life is with these cameras. In a matter of days, the battery runs down. It's really inconvenient to have to get a ladder and take them down to charge them. I'm sure there are way better options out there. Don't waste your money on these.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi sjc225,
We appreciate you taking the time to share your honest review about your Arlo Essential Spotlight Camera experience. We recommend trying these tips detailed here on how to optimize the battery life of your Arlo Essential Spotlight cameras: https://kb.arlo.com/291. Please also note that the following factors affects the battery life of our wire-free cameras: Temperatures below 32°F (0°C) Low-light environments that require infrared sensors to work harder Weak connection to the base station caused by distance, WiFi interference, or solid obstructions between camera and base station
If you are not seeing improvement with the battery life of your cameras, please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, additional details you want to provide of what you are experiencing and your contact number.
Best Regards,
Arlo Team
^KN
Rated 5 out of 5 stars
Work great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are a great addition to security my system.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to install. Battery life good so far
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Security canera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best system, quality, clear view long lasting battery
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friend- Pros mentioned:Camera quality, Night vision
Rated 4 out of 5 stars
A Great Security Cam With Some Odd Choices
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good far outweighs the bad, but pay attention to my one warning when deciding where to mount the camera. Arlo has done a lot of improvements with the camera and the mounting bracket. Early models had a magnetic base which worked ok, but made it easy for a squirrel to move or knock down. Later designs also used a magnetic base that was a little stronger but would break at the base where it screwed into where you mounted it, The base on this camera is supported by 3 screws and the camera locks in place with a screw/pivot design that works really well. It reminds me of a mount for a camera on a tripod. The images are great, and easy to stream on most wireless networks. It is 1080p, but 4K on a camera like this is overkill. Audio is acceptable, reminds me of most door bell communications and quality. The spot light is bright and can be adjusted. This helps with night vision in color or a true night vision look. This is improved over previous models. You do NOT need an Arlo HUB, a very welcome addition and almost made me give this a 5 star rating. If you do have a hub, you can use that to store the video and images taken if it has the built in storage, some have micro-sd slots. Overall, this is a really nice camera and does everything it needs to. The spotlight is a great addition. One odd design decision made me drop a star. Using a micro-usb charging port is really odd when other models used a magnetic charge port or they could have used USB-C. Nothing more frustrating when trying to charge a camera than fighting with the cord blindly while on a ladder. . WARNING: The mounting bracket is well designed and very stable, but trying to charge the cam while mounted is a difficult proposition. Dismounting from the bracket can be difficult and pay attention to where you mount, otherwise it will be a pain to recharge every 6 months. I initially mounted it in a way I could not access the recharge port/see it to know which way the cable plugs in. It is very hard to get to the cover while the camera is mounted if the mount is above the camera.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friend Rated 5 out of 5 stars
Impressive!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything you could hope for and then some.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
I would recommend this to a friendRated 3 out of 5 stars
Good cameras, not the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a love-hate relationship with these cameras. Video quality is "ok"
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello SamsungTV,
Thank you for sharing your experience with the Arlo Essential Spotlight Camera. We recommend visiting our Arlo Community Forum for some Tips and Trick and additional information to help improve your Arlo experience. We recently redesigned the Arlo Community Forum to deliver the most helpful and relevant content to assist with your product questions quickly. We’ll continue to share information on new product announcements, answers to product questions, and enhancements to products.
Regards,
Arlo Team
Rated 2 out of 5 stars
Spotlight Doesn’t Work Properly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been 4 months since I bought it and the spotlight feature no longer turns on when armed and triggered by motion. I can still turn the spotlight on manually however I purchased for the automatic light feature which is now not working. I’ve reset. I’ve checked setting etc and nope. Just no longer works.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Julian,
Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and include a screenshot of your Best Buy review, your case number (if applicable), email address associated with your Arlo account and your phone number so that our team may follow up with you directly.
We appreciate your support and patience.
Thank you,
Arlo Team
Rated 5 out of 5 stars
Great Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Substitute for subscription monthly.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - Black
I would recommend this to a friendRated 3 out of 5 stars
Good as long as you don't need support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera, But if you have an issue, support sucks.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello FatCat,
Thank you for sharing your review. We've shared your review with the appropriate teams.
Regards,
Arlo Team
Rated 3 out of 5 stars
Okay cameras to have around the house
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, while it does record in 1080p, it doesn't have the bandwidth to support it.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Love it recommended to my neighbors.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Eh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life in this is not great says can last for 3-6 months once charged for 48 hours, but died every two weeks. And I traded it in twice
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Abcdef,
Thank you for sharing your Arlo experience. We want to mention that there could be few different contributing factors as to why your camera drains its battery life quicker than expected. For tips on how you can extend its battery life, see info here : https://kb.arlo.com/291/.
To help you investigate what causes it to drain fast, please contact support here : https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
Monthly subscriptions really adds up $$$
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the newer Arlo cameras. I have an older Arlo camera that records motion activated videos which you can view on a smartphone. The newer Arlo camera requires a monthly fee subscription in order to do the same thing. I bought two new Arlo cameras not knowing about the subscription requirement. Also, the newer cameras constantly goes "offline". My older Arlo does not have that problem. Two thumbs down for the new Arlo cameras.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello happygirl,
Thank you for taking the time to share your review. For further assistance or information, please navigate to Settings > Support within the Arlo app for service options available to you.
Regards,
Arlo Team
Rated 3 out of 5 stars
Alarm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review adequately. Was a Christmas gift, and it has not been installed yet.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White
I would recommend this to a friendRated 3 out of 5 stars
Not too impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have any idea how the spot light works. It never comes on.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Notimpressed,
Thank you for sharing your Arlo Essential Spotlight Camera experience. Check out this Knowledge Base article for information on how your camera's spotlight works: https://kb.arlo.com/000062172
For further assistance or information, please navigate to Settings > Support in the Arlo App for service options available to you.
Regards,
Arlo Team
- Pros mentioned:Camera quality, Setup
Rated 5 out of 5 stars
Upgraded to Essential Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used Arlo Pro for years and recently a couple of the cameras stopped recording so we decided to replace and upgrade to Essentials. I like the clarity and distance the new cameras provide as well as the spot light features. The alerts identify if it’s person or animal which is nice too. I didn’t expect the existing Alro Pro cameras to work with these but the Pro base allowed me to add them all together. Nice feature. I know the batteries last up to 6 months but we also bought the solar panels. Just installed them which was easy to do.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
I would recommend this to a friend Rated 3 out of 5 stars
Lag in time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent range but the delay on it doesn't make it very good for real time viewing.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Wishful thinking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wished Arlo would have a 24 hr monitoring option.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello iheelu,
Thank you for your feedback. Your feedback will be shared with the appropriate team.
Regards,
Arlo Team










