Customer Ratings & Reviews
- Model:
- VMK2430Y-1BYNAS
- SKU:
- 6502273
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Subscription
Don’t Buy….
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CAREFUL!!!! After your free trial ends, camera stops recording.. You’re practically forced to buy a subscription . Camera becomes useless without a subscription
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Greattttttttttttttttttttt,
Thanks for taking the time to write a review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help you out. We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connection
Not Happy will not Sync
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too this day camera has not synced up to Station or internet. Have exceed return day .Bought one from Amazon synced instantly. Wont throw away makes a good doorstop.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello WinkDaddy,
Thank you for sharing your experience with installing your Arlo camera. To troubleshoot your camera not syncing to Arlo base station, please check this article : https://kb.arlo.com/000039094/.
If you need further assistance, contact Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
Poor battery life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret purchasing these things. They have to be recharged every few days and it ridiculous. Would not purchase again.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Night vision
Brighten the night & scare away the critters
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We started with the basic two-camera Arlo Pro 2 system almost three years ago. Then we added two Arlo Pro 3 cameras a year ago, so it was a no-brainer to try out the new Essential Spotlight camera. Both the Arlo 2 & Arlo 3’s have proven to be durable & reliable. They’re all mounted outdoors 24/7/365 & have never failed regardless of temperature or weather. Only once in a great while one of them may fog a bit in extreme humidity. Setup: We already have the Arlo SmartHub (aka Base Station) & the App, so it was a snap to connect the newest camera to our current system. It also has an option to connect directly to WiFi. Mounting: Very easy, no wires. The camera comes with 1 adjustable wall mount & screw kit. Unfortunately, it does not have the magnetic mount option like the Arlo 2 & 3 have. Video: The 1080p video quality is very good and the field of view is wide (130 degrees and can be adjusted down if needed). The microphone picks up sound clearly. At close range, as with a front door/porch mount, you can hear a visitor speak loud & clear. I can even pick up chatter from across the street. Night Vision: The color night vision is very good, but not as good as the Arlo 3. Color video is only viewable when the spotlight is engaged. If the spotlight is off, the video is black & white. Spotlight: The powerful spotlight is a great feature. You can adjust the brightness as well as the behavior (Constant, Flash or Pulsate). The spotlight will activate every time it senses activity and stay illuminated while recording. When ‘Live Viewing’, you can turn on the spotlight at any time. I often see small animals run away when the light startles them. Big Negative: The main reason we ditched ADT was to save on the monthly fees. The greatest disappointment with the Arlo Essential (& Arlo Pro 3) is the required monthly fee for the Arlo Smart Plan (90-day free trial is included). The Arlo Pro 2 system does not require a Smart Plan to view your video clips, but the Essential camera & Arlo Pro 3 cameras will not allow you to view any of your own videos unless you are subscribed to a plan. So, you will receive an alert via the Arlo App, but you won’t be able to view any video. Instead, it would be nice to have the same option that’s available with the Arlo Pro 2, which offers the Arlo Basic Plan that allows users to view all video recordings for 7 days before they can no longer be viewed via the App. Overall: The Essential Spotlight is a nice addition to an existing Arlo system, but it could also serve as an affordable solo unit. It’s very similar in size & features to the Arlo 3, but with lower video quality & a lesser field of view. If you’re willing to subscribe to one of the Smart Plans after the 90-day free trial, you can enjoy amazing features like Advanced Object Detection (lets you know if it’s a person, a car or an animal), Intelligent Alerts, Package delivery & cloud storage among others.
I would recommend this to a friend Cheaply made, dreadful app, horrible lag
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1) Couldn't set up the camera using the Android app. It kept scanning the barcode but didn't get past that step. I had to use my iPad. 2) The feed from the camera wouldn't show 90% of the time and the other times it took 30 seconds for it to arrive once viewed from the app.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Armo cámaras
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We gets this cámaras and like 3 months that thing don’t work no more battery die we charge good for 2 days
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Kary Ana,
Thank you for your review.
We like to work with you to address the concern about the battery dying after 3 months you shared . Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it ,charge it and stall it! It says battery last for 6 months.after 6 days battery is low.not a good one spend time wasting my time on this.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Bobby,
Thank you for taking time in writing your feedback about the Arlo Essential Spotlight camera. For tips on how you can extend the battery life of your Arlo camera, please check this article : https://kb.arlo.com/291/.
For further assistance, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
Arlo essential
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have charged the cameras twice in 2 months it gets drained within 30 days .....I wish could give 0 stars
No, I would not recommend this to a friend - Cons mentioned:Battery life
Skip this purchase and upgrade to another model
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time on buying this. The battery needs recharging often and you don't get alerts on this model.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Avoid if you can
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst camera ever. Picture freezes often. Needs to pay monthly fee for camera to record.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
If your picture freezes often, consider extending your range. Please read this article to learn how to extend the range of your system: https://kb.arlo.com/5568.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Meh…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died within 24h. Not worth it. Get a wired system.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Don’t bother. Get a wired system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They batteries ran out in 2 weeks. Even if they lasted 6 months. You’d have to take them down and charge them. Total pain in the butt.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello SharkMike,
Thanks for your feedback. There are few different ways how you can extend the battery life of your camera. See tips here : https://kb.arlo.com/291/ for more info.
If you need further assistance, contact support at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
Horrible battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera dosen't hold charge for more than a week even when unarmed. Box claims 6 months of battery life and I can't get a full week.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi TroyB,
Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. We recommend checking these tips on extending your Arlo Essential Spotlight Camera's battery detailed here: https://kb.arlo.com/291.
For further assistance or information on addressing why your Arlo camera is not meeting the expected battery life, please navigate to Settings > Support in the Arlo App for service options available to you.
Best Regards,
Arlo Team
- Cons mentioned:Battery life
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and not worth it. Battery died within two days.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Mendoza90,
Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this camera is not good. I had to recharge it twice within a month.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Yoly,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Arlo essential
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend to anyone friend. This camera was cheaper made and is difficult to charge having to use a USB. Not able to remove battery
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi MyArlopro3,
Thanks for sharing your feedback with us. We would like to further assist you and ensure that your settings are configured to meet your expectations. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
Not the business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay, live feed is behind about 5 secs, even with solar panel battery still only last about a day so I have to delete motion
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Great,
Thanks for taking the time in writing your feedback about the Arlo Essential Spotlight camera.
We would like to learn more about the trouble that you are experiencing with your Arlo system and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
DO NOT BUY THIS CAMERA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BATTERY WILL LAST'S ONLY 1 WEEK ON A FULL CHARGE. THE INSTRUCTIONS STATE THE BATTERY WILL LAST FOR 6 MONTH'S. DO NOT BUY THIS CAMERA.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. The Arlo Essential Spotlight Camera come with an integrated battery that lasts six months without charging. This is based on usage of 4000 seconds per month, 30 seconds per stream, and day/night event splits of 2:1. Battery lifespan varies with device settings, use, activity captured, and environmental factors. Check out this article for tips on extending your Arlo Essential Spotlight Camera's battery life: https://kb.arlo.com/291 Please reach out to our Support team if need additional assistance by visiting https://www.arlo.com/en-US/support/ and selecting one of the preferred options to reach our team.
^KN
App needs work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras install fairly easy...however the app leaves a ton to be desired. Returned these simply because of how the app operates and drains the phone resources.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi AUTOMATIONGEEK,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams.
For future reference, contact Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx if you need assistance with Arlo. We thank you taking a moment to leave us a comment.
Regards,
Aro Team
^RM
Headache if you have mesh Wi-Fi.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first choice of security camera but I got disappointed when I set it up. It should be a breeze like Blink set up. But that’s not the case. The most annoying things to set this up is when you use mesh wi-fi, it doesn’t connect easily and you have to configure how this camera system will find the required 2.4ghz. I followed the troubleshooting recommendations but still failed to connect to my wi-fi system. I immediately returned it and exchanged with Blink and tadaaa!! Easy set up!!!
No, I would not recommend this to a friend