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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,281 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to install and the picture on them is flawless. My only issue would be is the battery life. They're supposed to last 5-6 months on one charge but mine lasted 1 month then needed to be charged again. It's easy to take down and charge them but wish we wouldn't have to so often. They're lightweight very sensitive to sound, which is a plus. I also like you can talk to people that come to the door through them. I left mine on 24/7 and that could also be why my battery life was bad. We have a lot of animal activity. So going forward I'll see how long a full charge lasts when I disarm them while home more. These were worth the money to me regardless.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Keep it simple or suffer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks to have to charge these things. Wired is better. They work but the whole process with these things is far from straight forward. keep it simple, or suffer...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. did what i needed it to. video quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Add on to your Arlo System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo essential to place outside and add to my existing Arlo Pro 3 camera system. Easy to add and the Essential is perfect as it has a spotlight and the quality is excellent. No issues. The price was very good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera have a great battery life and are very easy to install. The only con is the monthly subscription and also require a solar panel to be stand alone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am mostly pleased with the Arlo system. It was easy to setup and install. Have a little trouble in getting it adjusted to avoid being overly sensitive to motion off in the distance. Battery life before needing recharging has not a long as initially expected. Quality of video has been very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Absolutely Love My Arlo Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works really well it picks up animals in my yard and even birds and wasp. But most of all it gives me the feeling of being safe and being able to know what is going on outside. Also, when someone comes on your property that isn't supposed to be on it even picks them up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality video

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the video on my phone. I also like the “light” feature. The only downside I had was after a few months the battery life started to decrease. Other than that, this was a great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to returned the first set of 3 I bought after 7 month of used because one camera started getting green and purple lines and the other one wouldn't charge. I will see how it goes now with this three new ones..

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work well. The picture is clear. The app has nice features. My own complaint is I wish I could turn the motion light off on one of the cameras. It would be nice to have the option. It drains the battery of my one camera that catches a lot of vehicles driving by.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Setup

    Rated 5 out of 5 stars

    Great outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to use app, and was easier to set up (and get connected to Wi-Fi) than the indoor essential cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Clear Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and audio are very clear. However, the picture becomes blurry as you zoom in. Battery drains quickly if set for too many notifications. Bought three pack. Only put up two cameras. Use the third as a spare to quickly change out one of the cameras with a low battery. Love the app!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this as an extra camera to my arlo. I am extremely satisfied with the arlo cameras and soo easy to install. I would recommend the arlo system to everyone wanting a surveillance camera for their residence or business!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Video quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support all weather, excellent video quality. Easy to install, app super friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Monthly Plans Too Expensive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is okay, but their monthly plans are too expensive compared to Ring. The base monthly plan is $19.00 if you want it to record alerts for all devices. With Ring it’s only $9.00.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Decent little camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, good battery life. I like the microphone feature where you can talk into your phone and the sound comes out of the camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good cameras ! I love the quality of them and how easy they are to set up. I wish battery life was longer but that is what you get with wireless cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for sale for only $70, really good quality camera and I like the spotlight features. Also has an alarm which adds extra security features. We’ll worth the price at $70.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great camera, bad battery usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this system upon purchasing. However, the battery life is terrible. On a single charge the battery drains within a week. And that is WITH a schedule and on the battery improvement setting to use less drain. I would not recommend this if you want to set it up and not have to worry about battery life for months. That was my initial expectation, but it seems it needs to be charged frequently, which defeats the purpose. OTHERWISE - setup was great, easy, and the picture quality is great; the spotlight feature is awesome with the light, and detection of animals vs. humans is spot on. All in all this a GREAT camera minus the battery drain issue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality security cameras. It’s easy to manage on my phone and safe to know that even when your not home you can see what’s going on

    I would recommend this to a friend