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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,281 reviews
  • Pros mentioned:
    Setup
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Cameras to secure your property

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were super easy to setup and position to the areas that I needed to monitor. Only one drawback is that I had to constantly charge them over a 2 weeks period, as my settings were too aggressive and too sensitive. Once adjusted, the battery was efficient. I eventually purchased the Solar charging panels, so I don't have to constantly worry about taking them down just to charge them up. Since then they have been worry free and very dependable in handling my notifications. I definitely recommend these cameras, but be sure to also get the optional Solar panels as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good battery life….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security camera longer battery life, Since I bought never charge yet. Which are good. Also very clean viewing on the every device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simple to use and works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Returned Ring camera, that only lasted 2 minutes then went dead. Has worked great. Doesn’t have near the fishbowl view the Ring camera had, and battery life is great too. A little bulkier and pricier than the Ring, but it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love and Supper convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! I only charge them Once a month! Clear picture can zoom in. 2 way speaker can communicate through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Outdoor Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Outdoor Arlo-Essential Spotlight Cameras work great. They give you a very clear view of what is going on around your house.(Awesome outdoor protection.)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life is bad!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up and really good quality picture for the price. Only 3 stars because it says up to 6 months battery life. Well, not even a month and i charge 2 cameras twice. Not good battery life

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Pargo,

      Thanks for sharing with us your feedback about your Arlo Essential Spotlight camera experience. The camera's battery life approximately lasts up to 6 months with average use. For tips on how you can extend its battery life, please check this article : https://kb.arlo.com/291/.

      You may also contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx to check your camera's settings and setup.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EZ PEEZY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was so easy to understand, assemble and install that my 5 year old could follow the insstructions, ok my 8 year old!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used them for a year with no problem never had to reset them just charge them once a month good quality and clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for the price gives a good quality picture easy to charge holds a charge for a long time no problem so far would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera!! I use it daily and its helped me feel much more safe and knowledged on my surroundings. Cheap monthly payment! Pick up was smooth and easy with best buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer support no call in number. The chat is ridiculous. Finally after an entire day got it connected. And my 6 month old battery? That charged all night. Is flashing red 2 days later. Not even kidding. I have a very small box where I want it picking up motion. Less then 20 percent of screen. I have brightness turned way down because i have a spotlight. And it still drained in 2 days. Ridiculous and a waste of money. Camera quality good. But battery is a joke. And no support to help.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo security camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Arlo camera just what I needed and the price is just right I recommend it for everyone that is looking for a good HD camera

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Shame on ARLO for decieving update to force subscr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working just fine for 5 months for what I wanted it for until the recent November update which just officially took away the video recording aspect of it of why i bought this to begin with and only uses the pointless motion detection unless you subscribe for $14.99 a month...This is a pathetic dishonorable money grab to force existing owners to subscribe when i never needed too which is why I specifically bought this 1080p version to add another camera to my existing system since 2018 which worked PERFECT for years Arlo you should be ashamed of yourselves for doing this to existing camera owners of 1st and 2nd generation models to be forced to pay for what came intially at no cost.....so buyer beware of the so called "current sale deals" now because unless you pay a monthly subscription its pointless to buy so just buy ring or hardwire a security system which has continuous power then it makes sense to pay the montly subscription because it will justify the cost but not for the wireless system like mine the batteries wouldnt last long enough to enjoy continuous recordings......dont buy!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi George,

      Thanks for sharing your review. For details on Arlo's End of Life policy for Legacy Cameras, please refer to the following article: https://kb.arlo.com/000063018.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about them. But the batteries. They almost force me to buy the solar panels to keep them charged. Guess thats the next purchase. Just gets old getting the ladder out every 4 or 5 days.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Dark,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    House security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera some good good view secure the yard to kill the side of the house and neighbors front of the house and good clearance

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I thought I was getting. So far I've found that the cheaper cameras that can actually PTZ are better. Batteries die quickly in high traffic areas. Of the three cameras that came in the pack, I put two in areas that are frequently trafficked and I have to recharge the batteries every 2 to 3 days. Of the third one, it's in a less trafficked area and I have only charged the battery on it once so far. It does come with several extra options in the app. And it has a bright light that activates during the evening. It's not a bad choice, but there are definitely better cameras out there and cheaper.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rookiewaters,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good camera for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture & motion detector in this camera. The battery life holds up pretty good. Waiting for winter to see how the battery charge holds up. My front camera I have to charge about every 2-3 weeks. My back camera just got its first recharge after 6 weeks of use. The back camera doesn't have the activity of the front camera. I did have a little issue paring the cameras, which turned out to be on my part not the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Once connected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once connected these cameras provide adequate service. However, they are difficult to set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy setup, but noticed something

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to setup in our apartment and the video/audio is clear. Can remotely watch live while at home or away at work. Setting up for my girlfriend to also have access was a struggle as the app was not as user friendly as it is for the first setup. Major concern I have is that once cloud storage starts getting low, we noticed the camera was not alerting or saving recordings anymore. What was alarming is that we had no alerts about storage space being low until we cleared all of the recordings for the week and now the machine is active again. If you plan to buy one, make a plan on how much storage you use up daily and how often to clear out old recordings. Living in an apartment complex with kids running around and busy neighbors, we get alerts VERY often and storage space gets eaten up pretty quickly on the basic subscription.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 3 pack on special. Would recommend you also get the solar panels to charge them so you take the hassle of having to charge the battery.

    I would recommend this to a friend