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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    I see you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy set up , everything in box makes life safe

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hey Earnerst,

      Thanks for writing a review about the Arlo app and we're glad to hear you're liking the app so far! If you have any trouble with the app, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the camera ease of installation and performance. We have had these fully charged and mounted. We have had a recent concern about battery life and ability to hold a charge. After less than one month we have had to recharge one battery (down to 18%) and another down to 60%.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras, easy setup!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the four-pack of these cameras and expected mid-level quality and performance. I am happy to say that I was wrong. They feel sturdy and well-built. I like how you can adjust the brightness of the spotlight and even turn it off (for interior cameras if you wish). The audio is clear and the microphone is sensitive enough to pick up normal conversation-level sounds. The night recordings are a huge improvement over other cameras. I really enjoy the two-way communication feature as well. All in all, this is a great set at a great price. So much so, that I bought another four-pack! Arlo put together a really nice product with this line.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image very good. Battery died not last the length of time said on brochure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had what I was looking for but limited quantities in store and not many other options.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Great Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has high quality and works well and catches everything that passes it lens. The night vision is perfect. I put it at my mom's and she have turn away from TV and focus on the camera and says much she love it. Thanks you guys

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not bad. Battery needs help.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for standard operation. The 6 month battery charge may only be if you are not in an area with traffic that the camera picks up even if you set the zone limit. Had to charge them about once a week since putting them in place. Overall good picture and the spotlight does good in lighting up the area.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Camera,

      We appreciate you sharing your Arlo Essential Spotlight camera experience with us. For tips on how you can extend the battery life of your Arlo camera, please check this link : https://kb.arlo.com/291.

      If you need assistance, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera for the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to my existing base station actually like the essential better than the Pro 2. If you don’t have them connected to a power source it’s a hassle because you need to take the camera down to charge. The battery is not removable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    low life battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 pack cameras, just had 2 weeks with the cameras, and one of them stop working that same camera was getting low battery, and when it had 40 % of charge it turn off so I charged it and will not charge and of course will not turn on I called Arlo support and told me to exchange the product to the store after 3 days waiting on them to call me back which they never call me back, the only reason I gave 2 stars is because of the app and the cameras it self they are very easy to install, but not a good experience having to go to the trouble of returning the product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras for extra security. Easy to install and works absolutely great. Great picture quality and the xtra features that it has is great. I get the notifications immediately when someone approaches

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great quality and Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these cameras. This is my second set of Arlo cameras because we upgraded. So far I love them! Super easy to set up, good quality, and simple to use. I can talk to who ever I see in my cameras, and easily view my camera when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Arlo camers in the past ... just wish there wasn't such a long lag time ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. We love our Arlo cameras! Very reliable and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARLO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Easy to set up and comes with the mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and easy install. Disappointed in the battery life

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and picture. So happy with the purchase. My only complaint is that the batteries see to burn out pretty fast but that may be because there is a lot of activity to capture on my block.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Arlo Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Arlo camera as an extra camera for my existing Arlo setup and it works great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 3 out of 5 stars

    Arlo camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want to give this camera a bad review but i have not been able to get the assistance from ARLO, the battery doesnt last long at all. and it disconnects all the time. i had the previous versions with an actual home box and that worked great. this one not so much.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi oscarG,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are really clear, even at night. The batteries are long lasting. They were very easy to install. The only thing I would change is the charging cord...needs to be longer.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Setup

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is simple to use and install. Monitoring ability is clear and the settings allow flexibility depending on individual needs. Love the night vision display option as well.

    I would recommend this to a friend