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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,281 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy All Around

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install and easy to use. But I wish there was a way to mute the movement notifications to longer than 24 hours in the app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You coukdnt watch feed live. If you tried it would say press continue. The quality of videos were horrible. And batteries and to change out and recharge them .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Highly recommend for First camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these cameras! Super easy to install and alittle confusing at first to set up but besides that, quality is pretty decent and app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Arlo is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We started with the first generation Arlo, and we like that the second generation did not need a transponder. It was very easy to use and to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Camera and it has a light that comes on when there is motion. You can hear very clear and I’m happy with this purchase. I plan to buy more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a camera. Very easy to setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a camera that works with the Arlo system perfectly. The new style does not have a removable battery as the older ones do. Super easy to sync with base uni.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great video an audio recording pay the $12 a month to have video records stored on the cloud ive bought 8 of these alread for 2 location easy to insall

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good choice for video/audio security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Great video/audio quality. I have the Pro 3 cameras and the only downside to the Essential is that the battery is not removable like the Pro 3s. You have to take the camera down and charge it with an outlet charger.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome Picture Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera offers a noticeable improvement in both day and night image quality over the Arlo vidro doorbell. Very easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Great security camera purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo essential spotlight camera indoor/outdoor camera has great camera quality, spotlight and color night vision. This came as a 4 pack which is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed additional wireless cameras.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed additional wireless security cameras that would work with what I already had in place.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alerts and video image capture. Battery usually last 4 months before needing a recharge. I’ve had a couple issues with it going off-line and losing connection and needing to work with tech-support but they have been helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    ARLO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Very clear picture. No skip or blips in video playback. I wish there was a controller for the spot light in setting to turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Wireless frequency settings are limited to 2.4 GHZ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of the need to work only on a 2.4GHZ wireless frequency, the cameras look and function well. Situationally, the cameras won't be able to be used as intended and we'll likely to return them. If you have wireless dual band or tri band you should be good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 1 out of 5 stars

    Arlo has the worst customer support

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these cameras in April of 2021. It is now March of 2023 and the cameras have already started malfunctioning and not working. The warranty only covers 1 years. You pay alot of money for a camera that yoh would tbink would last 5+ years, received no extended support and offered a 20% coupon to buy another one via arlo customer support. Very basic cameras, the app is very simple and a basic user experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera addition to my Arlo setup!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera addition to my Arlo setup! Affordable and great picture quality. Integrated it with my older Arlo cameras with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Update for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a much better job than the previous model where is the battery does it but not that fast in the picture quality is much better .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera provides excellent area coverage. I would highly recommend any homeowner purchase this system to provide the security for their home without the monthly fees.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, if it’s not hooked up to direct power the battery runs low, not as described. Arlo said 6 months in between charging. It’s more like 2 weeks if the camera is constantly recording

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great. When talking to someone on camera it is fitfully to hear them if using the app. Arlo subscriptions should include more sets of cameras. We had to add individual cameras after their set amount of cameras (3 or 4) we have more.

    I would recommend this to a friend